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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 10,865 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, if you have Xfinity you should get your own equipment it will work much better. I suggest getting this and the Netgear Orbi. They work great together and I’ve had no issues every since I’ve purchased this. Are used to get dropped network connections all the time using XFINITY’s equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this modem and it works very well. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to setup and has worked beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have only 2 device - this one seems to work very well - I was advised by wonderful employee at the Best Buy store/ excellent person and knowledgeable on subject

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xfinity Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable installer had no trouble integrating this into the system. Speeds are excellent. Easy connection to the wifi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard 3.0 Cable Modem is FANTASTIC! I had to replace my Mediacom modem/router and was told it would be beneficial to get a separate router and modem. I chose the ARRIS and have been VERY impressed with how much better it works than my previous modem/router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Widely supported. Easy to install/use. Small footprint. Works as advertised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a hot modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be an excellent unit as I was able to get it installed with Comcast in very little time. To date there have been no performance issues with the cable modem. The only reason that I did not give this an "excellent" rating is that it runs much warmer than my previous modem. I have it located so that it gets good ventilation so hopefully the high temperature will not be an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting up. Small size is nice and out of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fast, safe and very compatible. The manual is pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a high-speed modem and found this one for under $100. It was easy to setup and haven't had any issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are right where we expected. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great docsis 3.0 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there is 1 (maybe 2) docsis 3.1 modems available out there now, but the service (from the source) don't quite need you to spend that kind of money yet. for 3.0 - this is the best cable modem for its price. says it supports up to 1.4GBps download speeds, has some 32 down stream and 8 upstream channels, all you could ever need. Great buy. i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. Great price and fits well in our TV area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the summary states, this modem is fast and very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up! Internet speeds are as claimed. Very happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem to replace our ISP modem. I'm not a tech geek, so I relied heavily on Best Buy's recommendation. We are not disappointed because we had good service and still do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Netgear Modem!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my old Netgear router!!! Work checking out!! Basic and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, very efficient! This is a reliable piece of equipment.

    I would recommend this to a friend