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Customer Ratings & Reviews

$105.42

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 10,865 reviews
  • Rated 4 out of 5 stars

    Had to return as Comcast could not get online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a SB6183 16 channel down/4 channel up cable modem already. I was having problems staying connected and it points to either the provisioning from Crapcast or the modem. So I went to Bestbuy.com ordered and went later and picked up in store this modem. Now it would have been great if it would have worked out, as cable is like the old Starnet/10base2 networks, which I used to do many many years ago, think IBM world from the 89's. So more channels down mean less chance of congestion on higher bandwidths. Well Comcast could not provision the modem because of SNR loss. If your not a engineer to understand high frequency vs line loss,etc etc then this means nothing to you. My cable lines are like 30 years old running in the townhouse community so noise is going to be there. It just wouldn't work, but I am sure it is a great modem, BUT this goes back to the days of when ADSL came in out. The closer you are to the CO the faster the speed, well in cable, the closer you are to the amplifier in your area, the less chance you will get line noise. Don't get fooled by someone talking technical and you buy something you don't need like a HDMI cable, because a $6 one works just as good as a $60 one, so always read everything online before spending your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and super fast. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast speeds and steady connection. I am happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem, Get the BestBuy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked great for 15 days. Which in BestBuy world is the best product because it’s one day out of their return policy.. So I had to deal with Arris on their warranty. Actually, Arris was very helpful and easy to deal with. I got a full replacement in two weeks. In the interim, I bought another. This time I bought the $4 BestBuy protection. I would recommend getting this because you get full replacement for a year from them. Good insurance for a few dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than paying cable provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, easy set up once cable provider recognized the cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Works great with cox. Internet speed has increased slightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem. Increased my speed immediatley and works great.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally compatible with Xfinity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, inexpensive alternative to the rentable ones from Xfinity. Definitely worth the monthly savings and no hastle set up. I did it all myself in the app and over the phone systems and it works like a charm. Not a single issue since purchasing. Hight recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved connectivity to the service provider and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes everything run smoother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds up all your downloads, and keeps your movies running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem router available in the market. Fast and easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drops no resets fast fast grate upgrade get this modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great. Best part I own it. alot faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was sim-led and internet speed is as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup from right out of the box and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem with comcast. I was able to provision the new modem online without calling customer service. It took only a few minutes to register the new mac address. The connection speeds have been great. I have used it now a few weeks already with no problems. The unit has never gone off line like my older model I used a few years. I do recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy installation. Great download and upload speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should and does it fast. Getting 200 mbps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and works well. Glad I purchased this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the experience. Seamlessly connected, Good speed

    I would recommend this to a friend