Customer Ratings & Reviews

Recently upgraded my internet speed and my old modem was not up to the task . After checking specs. and reviews online I purchased this unit. Take it out of the box, follow easy setup directions, and call your ISP with serial number and MAC address and your ready to go. Unit works smoothly with no problems. Any adjustments if needed can be done online.

Fastest most reliable cable modem on the market that I'm aware of

Not much to say, it isn't exactly an exciting product, but I hooked it up and it works with no problems. I guess that's what you want out of a cable modem. We stream everything and often have 4 or 5 things going at the same time and never have any issues. I have this paired with the Google mesh network and it all works great.

Very solid, Very fast and Very reliable. Almost doubled my speeds

Simple setup and is very fast and reliable. Would recommend.

The hardware is great and the setup in terms of plug and play worked great. If you’re a Comcast user beware. It took an hour for them to activate but it wasn’t the fault of the modem. Performance has been solid and no equipment rental!

I had paid for the higher speed internet from Comcast, but was still only getting about 60 mbs download speed. I upgraded to this hardware and started getting 112 to 115 consistently. I paired it with my Asus router and I get those speeds even on my wifi channels if I'm within range, so very happy with this modem. It hasn't dropped offline once either.

I was having some serious Lagging issues and Disconnects, had Best Buy Warranty on my old Arris Modem and they had a Promotion on this Modem, got a great deal on the Trade In, The Lagging and Disconnects have seemed to go away unless it is the Weekend and Prime Hours, Would definitely Recommend this Modem.

Modem works like a champ for great price. This is my second modem as the first finally died after 7 years...would buy another after this.

Not a techie or anything but this product seemed like a good buy in terms of performance and price. Working good so far.

This modem is super fast and a breeze to hook up. User friendly.

Excellent reception and fast speeds. Consistent and reliable.

Excellent performance, easy to set up, definitely recommend

Comcast finally forced me to buy a new modem. But no way was I going to give them the satisfaction of ripping me off by "renting" their equipment! Why rent when you can buy your own and save MUCH money over several years? This is an excellent brand that performs very well.

Somewhere along the way we had purchased a Zoom modem that we had for years. It was still working but we ran into frequent intermittent internet service and decided it was time to upgrade. The upgrade proved to be just what the doctor ordered and we haven't had a single service interruption since buying the Arris Surfboard. Super easy to set up.

Small footprint, seems to work as advertised​. Easy to set up.

Great router! It is fast and reliable and it is a great price.

I purchased this to get faster download speeds on my home network for better signals on my various rokus and other internet devices. We had the previous Arris surfboard modem and had no problems with it other than it was limited to a lower amount of dl from comcast. This one is capable of greater speeds and so when three rokus are going, two hi-def, one standard, we now don't get the picture dropping to a lower signal/pixelation. I hope this continues as we've only had this a short while now.

Arris cable modems seem to be the best choice for Spectrum ISP. This is an Internet modem only, no phone, no TV ports. Best Buy sales rep recommended he advised against a combination modem, TV, ports also, use with 1GB router. Cons are: the modem runs hot and has very bright LED's (but can be turned off but that defeats their purpose).

Pulling up to 240mbps on speed tests,hasnt skipped a beat so far.