Customer Ratings & Reviews

Comcast finally forced me to buy a new modem. But no way was I going to give them the satisfaction of ripping me off by "renting" their equipment! Why rent when you can buy your own and save MUCH money over several years? This is an excellent brand that performs very well.

I bought this modem for my parent's house to replace the old one, definitely needed. Its not a DOCSIS 3.1 but it has 32 downstream channels and 8 upstream I think but its night and day from the first gen D3 4 channel downstream I first bought years ago. It has been consistent speeds even with the old wiring in the condo I will upgrade later.

Easy to install, small not taking up much space & works great!

The hardware is great and the setup in terms of plug and play worked great. If you’re a Comcast user beware. It took an hour for them to activate but it wasn’t the fault of the modem. Performance has been solid and no equipment rental!

Awesome fast modem. easy to set up. Easy to use...

Easy setup and very reliable. Great performance for the price paid!

Great performance and easy to use. I would buy it agaian.

I was having some serious Lagging issues and Disconnects, had Best Buy Warranty on my old Arris Modem and they had a Promotion on this Modem, got a great deal on the Trade In, The Lagging and Disconnects have seemed to go away unless it is the Weekend and Prime Hours, Would definitely Recommend this Modem.

easy to setup, with spectrum, i didnt even have to call spectrum to help setup or do any changes.

Works so much faster than last modem and haven't had any lag.

Not much to say, it isn't exactly an exciting product, but I hooked it up and it works with no problems. I guess that's what you want out of a cable modem. We stream everything and often have 4 or 5 things going at the same time and never have any issues. I have this paired with the Google mesh network and it all works great.

easy setup, second Motorola very dependable, replaced the sb6141

Very fast! Easy to setup. Instruction is easy to read and follow.

Recently upgraded my internet speed and my old modem was not up to the task . After checking specs. and reviews online I purchased this unit. Take it out of the box, follow easy setup directions, and call your ISP with serial number and MAC address and your ready to go. Unit works smoothly with no problems. Any adjustments if needed can be done online.

Simple setup and is very fast and reliable. Would recommend.

I needed to upgrade my cable modem and purchased this ARRIS model SB6190 as it met my internet service provider's requirements. Works well and was very easy to set up. One minor complaint is the green lights on the front of the modem are very dim which makes it difficult to tell if they are even on. Wish they were brighter. The blue lights on front of the modem, however, are much brighter.

Fastest most reliable cable modem on the market that I'm aware of

Very solid, Very fast and Very reliable. Almost doubled my speeds

I had paid for the higher speed internet from Comcast, but was still only getting about 60 mbs download speed. I upgraded to this hardware and started getting 112 to 115 consistently. I paired it with my Asus router and I get those speeds even on my wifi channels if I'm within range, so very happy with this modem. It hasn't dropped offline once either.

Not a techie or anything but this product seemed like a good buy in terms of performance and price. Working good so far.