Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10860 reviews
(10,860 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Fast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fast and reliable highest speed internet with Cox
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Very fast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem is very fast. Has great response time. Very easy to setup
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Glad I switched...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this modem for a number of months now. Previously, I would have to reset the cable companies modem multiple times per week and service seemed slower. I have not needed to reset this once and our overall speed has increased slightly. Well worth it considering what I was leasing theirs for, I will only have to wait a year to make my money back.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
great modem for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up. works great with Linksys router. super fast speed
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Fast and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster than our previous one and has been very reliable
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, not pricey. Easy to setup with a simple call to Comcast.
I would recommend this to a friend - Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
Easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Working great. Reasonable price.
I would recommend this to a friend - Cons mentioned:Lag
Rated 5 out of 5 stars
perfect for Router compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i own a nighthawk XR500 that pair perfectly with this modem i haven't get any Lag problem so far since bought it the only problem is the x1 compatibility for those who like x1 in my case i use my gaming router phone app to configure and check everything
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Replacement for Xfinity Gateway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been paying for Xfinity equipment rental fees for years, but I finally wised up and bought this Arris unit. No issues whatsoever thus far - just needed to call Comcast to activate it, and it’s working great. I’m using the Google WiFi mesh network with 3 access points and I’ve been very pleased with my internet’s performance.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Super Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2. Super easy to use and faster downloads
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It must be doing it's job. Fortunately my internet providers tech support helped me.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Met Expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my cable modem and purchased this ARRIS model SB6190 as it met my internet service provider's requirements. Works well and was very easy to set up. One minor complaint is the green lights on the front of the modem are very dim which makes it difficult to tell if they are even on. Wish they were brighter. The blue lights on front of the modem, however, are much brighter.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers needed boost to my speed for cable Easy to install
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Fastest modem available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly fast both downstream and upstream. Never any outages.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very happy with this modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TWC/Spectrum supplied modem had to be rebooted at least once a day for weeks. Their support was useless, so we bought this Arris Surfboad. It set up easily but took Spectrum support way too long to add it to our account. But once it was done, it has been great and increased wireless download speed by 10%! Should have bought it long ago!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does what it should do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded the home internet and need a new modem. Having the old surfboard that was very reliable and easy to use, this was an obvious choice and recommended for the ISP. Set up was a breeze, the ISP took a bit to find the MAC on the device, bit once it synced, haven't had an issue since.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and no problems yet. very easy to set up
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Perfect modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with comcast. Is super fast and very reliable.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable never have any issues and easy to install.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had been using the modem my cable company gave me with issues a couple of times a week. Since switching to this modem have not had a single problem.
I would recommend this to a friend









