Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10857 reviews
(10,857 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Exactly what I need as a solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My upload went from 1.2 mbps to 16.2 mbps. Install took me about 5 minutes to remove the old and put in the new. Make sure it is compatible with your carrier. Turned 8 days of upload into 22 hours AND I got use of my internet back even while the upload was on going at 16.2 mbps.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
great modem for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up. works great with Linksys router. super fast speed
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers needed boost to my speed for cable Easy to install
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable never have any issues and easy to install.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Outstanding Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to replace a similar product that had reached the end of its service life. With my current internet provider, I am achieving download speeds in excess of 400 under optimal conditions and close to 200 in suboptimal conditions. It works great with my wireless router. I would definitely buy this product again.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Once it's hooked up and connected, it works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our internet is significantly faster since we installed this modem, but we lose connection frequently and have to reconnect. To be fair, we aren't sure if it is the modem or our provider. The installation instructions were quite lacking. We did call for support. Even though he was very nice, the agent's broke English and lack of knowledge were of no help to us.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very happy with this modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TWC/Spectrum supplied modem had to be rebooted at least once a day for weeks. Their support was useless, so we bought this Arris Surfboad. It set up easily but took Spectrum support way too long to add it to our account. But once it was done, it has been great and increased wireless download speed by 10%! Should have bought it long ago!
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Perfect modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with comcast. Is super fast and very reliable.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, not pricey. Easy to setup with a simple call to Comcast.
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Fastest modem available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly fast both downstream and upstream. Never any outages.
I would recommend this to a friend - Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great and was easy to set up. Have not had any issues.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Setup is a breeze
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is very easy to set up and operate. Connect the coax cable into the modem, plug in, then attach the CAT cable out, and you're ready to go. The lights are clear, defined, and unique, so you don't have to remember the order of the lights (ex. power, down, up, online)
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Save money with Arris
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Arris device to replace the cable modem provided by my cable company, The performance os great and it saves my $15 every month
I would recommend this to a friend - Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
Fast internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great- easy to install. No complaints yet. Happy
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Charter internet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. I’ve always bought Arris modems and have never been let down. Just make sure you check your speeds from charter to match up appropriately with the modem you are buying.
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Awesome...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome modem, very fast for the price, great choice!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem ez to install great price for the speed .
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my internet speed much quicker and price was good.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
WOW Supported
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only modem WOW supports for 500M - 1G download speeds. You have to call WOW support to have it setup. Also, make sure they tune it properly so you get your full bandwidth. My tech had to put me on hold a couple of times to get some settings adjusted.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Rep recommended. I asked for a modem that was not expensive that would meet the new standards of Cox Cable. I am not an internet junkie and did not really know what I needed. I did know that I did not want to spend several hundred dollars. Got this modem, took it home, plugged it in, WORKS GREAT. Easy to set up and install.
I would recommend this to a friend