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Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 10,857 reviews
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a modem and router since I was going with another internet provider. For the price and looks, it works great. I like it, the only little problem, and it comes from my daughter, that the lights are too bright, they don't let her sleep at night. Other than that, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because I was sick of the cheap modem/router combo that I was renting from my ISP. I have not had any issues with it and it was easy to set up with my router. Plus I am saving the $8 a month now that I am not renting. I wish I would have done this two years ago. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced my Xfinity modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as part of a home theater update installed by Geek Squad. This cable modem is smaller, more efficient and less noticeable than my previous Arris Xfinity modem. Very happy with its capabilities (upload / download) speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Seems to do the job well. Saves me from paying a rental fee to the cable company

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, and it was just what I needed at 8:00 pm trying to get my internet to work in my new home! Great price point too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Don't Lease!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and needed new internet service but refused to pay $14/mo for leasing their equipment, which in my opinion should be included in the service. Anyways, this little modem did the trick. Setup was easy and works great with my Orbi router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the all in one modem router I had and I paired this with a quality triband wireless router and it works well always get super speeds. I recommend this modem for anyone that wants faster and consistent internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my needs. Easy to setup. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to cut the cord. Replaced my optimum/altice modem with this to eliminate the $10 monthly rental fee. Speed test showed increased download/upload speed. Have had to reset constantly as most require with optimum modem and routers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a new router to replace the new combo router I got when I switched to Cox. Cox's equipment is inferior and could not support all my electronics I have hooked to the internet. This router works great without having to upgrade my internet. I purchased a product that works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a Linksys AC1750 Dual-Band Wi-Fi 5 Router to avoid paying out an extra $12 per month to our ISP. Coverage is great in our 1500 sq ft home, with no weak signal zones found to date. Speed is good with this combination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade compared to my surfboard 6144 modem. easy installation and setup. Also improved speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Performs as promoted. 800 mbs. Very fast throughput.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having slow Internet problems when upgraded to this modem it solve all my problems, it has 32 downstream channels which means that you could have multiple devices connected at rhe same time and my videos don't buffer, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great - quit paying rent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I had to switch from a wireless internet provider to a cable internet provider. So far, it has worked great and was very easy to setup. Quit paying monthly rent to the cable company every month for their aging equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing seems to do everything I wanted it to do and will pay for itself in the first year, since I no longer have to pay $8/mo to rent the modem from the cable company. Best of all, if they upgrade to GB speed, this modem can keep up. It was a a good network improvement for about $100.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Setup is a breeze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a breeze. I bought this modem to replace a dead Netgear router that was provided by TWC. It actualy takes longer to talk to someone at TWC by phone to activate the modem by providing them the Mac ID on the back of the modem than to set it up to connect it to my Eero routers. Bottom line, this modem works as a charm and it can support up to 1 gig per second download speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a combo modem router to this modem and Netgear Orbi. I had 1 dead zone in my office along with some congestion. With over 15 devices in a 5600 sq ft house, I’m getting 175 mbps download and 18 mbps upload. Couldn’t be happier but we’ll see in Year 1,2 or 3.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older modem/router combo and I'm very happy with this one. It works great, never has to be reset like the old combo. I use it with a Nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after my previous model died. Work well, easy set up. No issues.

    I would recommend this to a friend