Customer Ratings & Reviews

Great stable modem, when paired with a NETGEAR - Nighthawk AC1900 Dual-Band Wi-Fi 5 Router - Black you will get much better wifi coverage and speed than the all one your isp charges you for monthly. Best for internet packages 300Mbs or less.

Loving it. After trying lower end Surfboards and a few other brands, I'm very happy with this one. It has loads of extra channels for down and up in case I need to increase my connection speed. It doesn't need restarting all the time like others. Well worth it and future proof for years to come.

Excellent Modem for fast internet! We replaced an older modem and can tell the difference.

The ARRIS replaced my cable modem that failed intermittingly and required rebooting constantly. Later, I changed my router and mesh extended. Now my home network for internet access is working perfectly.

Easy install and price is affordable speed is great

Good performance,set up for a friend about 1.5 urs ago, no complaints and he would have let me know as I am his tech support

We were at best buy to look at options for cutting cable and the sales guy said he would save us more money with this because we wouldn't have to rent it from xfinity. It works well and was somewhat easy to set up

Anytime you install a product and forget about it, you gotta say it's a good product. That's how I feel about this Modem. After being persuaded that a separate Modem and router was the way to go over a combo product, I quickly found this product and coupled it with a Linksys Router. Self Installed both and no problems since. Installed it, called service provider for signal and I started streaming.

It’s a good modem for the price. Works good around the house. No issues

Good speed, and easy to set up. I had no trouble with Comcast switching out my rental modem/router for this one. I combined it with an eero 3 pod mesh router. No issues at all, but a second Ethernet port would have been helpful.

Perfect replacement for my cable modem that used to cost me $10.00 per month...can't believe I didn't do this sooner. Very stable signal and works perfectly with my Linksys mesh router. Excellent modem for the price.

I had to get this because the modem spectrum sent me was DOA and I didn't want to wait several days for a replacement. This one has worked without issue for a bit over a year now. I've never even needed to reboot it which my old one constantly needed to be rebooted.

I tend to buy electronics for longevity, and am generally willing to spend more to get something that will last a long time. So far this modem has done exactly what was promised, and offers room for growth should my internet speeds and needs become greater. Very happy with this purchase.

I found this modem to be compact but powerful. Plus it blended in well with my decor.

This is so much faster than the Comc—- router that the company offered. One time fee instead of a monthly payment. Saved me a lot of money over the years. It will be obsolete before it wears out.

Best buy provided the technical expertise and answer all my questions regarding the ARRIS - SURFboard DOCSIS 3.0 Cable Modem. The product is super easy to hook up and had no issues provisioning thru my internet provider. I'd recommend the ARRIS - SURFboard DOCSIS 3.0 Cable Modem

I was having trouble with my Cox speeds and replaced both my cable modem and my wireless router to improve my service. My Best Buy salesperson was very helpful in making my decisions. I cannot believe the difference in the connectivity and ability to use my wireless devices anywhere in the house.

Helped me remove my internet provider’s equipment rental fees as expected. Also works as expected.

It turns out my internet had been upgraded over the years, but my modem had lagged behind. Got this and got an immediate 25% speed increase. There are some more powerful ones, but this is plenty of power for most people.

I bought this to replace a comcast rented modem. This was easy to use and install. The issues we had were related to comcast. they didn't properly provision the phone service or the internet and repeated calls were necessary. but given the savings on renting, it is worth the effort. I do wish this had more ethernet ports but i can always pick up a cheap hub if I need more than one.