Customer Ratings & Reviews

Needed a new modem and decided to get something a little better this time and boy was that a good decision. It's been working like a charm since it was installed with no issues. I'm very happy with it.

Works great! This brand has never failed me. I'll buy this brand.

Works flawlessly. Sad that we still have people passing on disinformation that there is a flaw in the Puma 6 chipset from Intel. The issue was a potential security issue in the firmware and was addressed years ago.

I loved my old Surfboard SB6141. The Arris Surfboard is even better. It supports up to 1.4MBps downstream with 32 channels and is able to handle all the devices I have connected to Wi-Fi. It's a large capacity modem and works great for me. Highly Recommended.

It is way better than my previous Netgear, which broke down in only 11 months, for sure! I will observe how it goes, but this one surely gives faster Internet (with the same internet connection). It turns on a bit slower than average, but it's okay, as long as it is stable.

It works great so far. I notice because of the size, it doesn't want to stand up and wants to fall down because the cables and connections want to pull it. It is extremely lightweight. Much better than the cable company box.

Works perfectly for my needs. Replaced and old model and this performs better.

Bought this as an upgrade from renting from Comcast. This along with Google Nest Wifi has made our connection faster and more reliable with everyone spending more time working from home and attending school.

Works well but not a major improvement over my old DOCSIS 3 modem. It is an improvement, however you will notice little difference. I was hoping it would speed up my online gaming and video steaming to Firesticks a bit. It does, but there is still some lag and stutter.Excellent for fast web surfing. Cable company internet at 120Mbps average. LINKSYS EA9500 MAX-STREAM router.

So far so good. Not really sure what to say. It's a great price and took over for a problematic spectrum modem.

Handles if your stream very well. Excellent for cable internet.

My last surfboard modem died. This one has been great. Fast and reliable. If your spending this much for the fastest modem just remember docsis 3.0 is on its way out. 3.1 is a lot faster and just around the corner. Check with your provider. This modem works great with Cox.

I tried a Netgear cable modem but it didn't work. The reviews for Arris were positive so I gave it a try. It connected easily and was compatible with my Netgear router. I am pleased with this modem. I use Comcast as my cable service and their internet works well.

Solid for the price. I replaced a much more expensive modem and this one works better. Haven’t had a single issue.

I can't believe how fast my internet is since getting the Arris. I never knew that the modem from my carrier was holding back on my purchased speed.

Purchased this modem to replace the one that we had from Charter at our house for the past 15 years - paid rental on that one the whole time. Now this one is in place so no rental fee! Easy set up and is working great.

This one is not compatible with Altice or optimum. The cheaper one works. Call your cable company to see if it is compatible. I saved $10 a month on cable bill. Easy to set up. Just call your cable company and they will guide you

I purchased this to switch to Time Warner Cable, and to work with a Netgear Nighthawk AC1900 wireless router. I subscribed to 100 Mbps internet, and this modem delivers that and more without any issues! Highly recommend!

did it’s job. Good price. Able to sit it in a corner and forget it.

It was recommended by the BestBuy associate that I upgrade my modem from the old one I had from the cable company when I bought the eero 6 AX1800. I’m glad I did. Performance has improved throughout our home.