Customer Ratings & Reviews

I had a older 4 channel surfboard this replaced. Because Comcast limits high bandwidth not much faster on peak downloads, but overall takes the load of my over 10 devices much better. Only thing I could never figure out is how to get the plastic wrap off the outside edge of the front panel. Impossible to remove and when you try to remove it makes a mess, but is just cosmetic.

Great piece of equipment if you want to own your own equipment and save on monthly rental fees. I have seen no difference in upload and download performance to date, and hoping to see an increase in perfromance when we have many guests visiting our home at one time.

I bought this modem to match my subscribed speed with my internet provider and the speed has been outstanding with no lag time. If you like speed get this modem but you will need to check with your internet provider to ensure that they are both compliant.

I needed a replacement modem for an older one and I didn't want to get a complicated one. Simple is always better and this one was very easy to set up. This model does have the ability to customize but for the use I have, there is no need.

I bought this modem to replace the one that my cable company provided many years ago. Installation was a breeze. Since installing it, the connectivity problems I had been experiencing have gone away. I recommend this modem.

After installion, i do see difference when compared to other equipment I had before. It is great to have speedy equipment for my multi equipment hooked up including my net gear router which has been good to me as well. Now I can enjoy the speed like I am suppose to.

I purchased this to replace my old early DOCSIS 3.0 modem that was struggling under heavy loads. So far this modem is performing flawlessly, and is much more capable of handling heavy streaming, gaming, etc from many different devices concurrently.

The latest and greatest modem, that is working great in my home with an eero, as a mesh network. I'm at 70mps through my provider and this is MORE, than fast enough with this modem and network, to operate two laptops, desk top and psvue at the same time.

Have had this modem for several weeks. No complaints. The family runs with Linksys wi-fi router 3 phones, 2 desktops, a laptop, and an I pad through it. I haven't experienced any problems at all. Saves me monthly modem rental fee from cable company.

Arris Surfboard is an extremely reliable modem. I recommended it to several family members and friends. Setup is easy but a little bit slow. Setup instructions need improvement. But once setup is completed, it works extremely well.

Bought this to replace a Netgear modem that had stopped working. Works exactly as intended. Works with Mediacom Internet. After setup I have not had to touch the device even once compared to my previous Netgear device I was rebooting at least weekly.

I was tired of paying a modem rental fee every month. We went to Best Buy and just asked about a modem compatible with TIme Warner Cable. The sales guy directed us to this one. It met our needs, was easy to install- plug in a few cords, and had onscreen instructions (need to use the desktop PC). We called TWC at 9:30pm and they switched it over on their end within seven minutes.

Works perfectly for my needs. Replaced and old model and this performs better.

This modem can handle more than my provider is giving me. I can use this modem for any upgrade package I get to date. My provider was giving me 50mbs but after I gave my provider the MAC address I ran a speed test and got 74mps. That smile is still on my face.

I bought this to use with Xfinity. The product worked well, but Xfinity was terrible. Went to another service that doesn’t use the modem, so I had to return it. It is good, just don’t use it with Xfinity.

Many years ago, I decided to own my modem vs paying the $ to the internet company. This modem, and its previous generations just keep on going. Very pleased with the purchase and will stick with this brand long into the future.

Same brand as used by my cable company. Will pay for itself in 10 months. This one goes to 1 gig so plenty of room for expansion even after the new standard comes out. Very small. Easy to setup. I get 236 down, 20 up on my 200 me service. Exact same as time warners

I wanted to save money by purchasing my own modem rather than renting one from the cable company. The cable company provided me with great reviews about the Arris modem which encouraged me to purchase it. In all, the Arris modem was a great product/purchase.

Easy to set up, works as advertised and doesn't break the bank.

Works great! This brand has never failed me. I'll buy this brand.