Customer Ratings & Reviews

This modem was easy to install and set up. Literally just plug it in. Xfinity had to do their part to add it to my account but again not at all painful. I've been using this for a few weeks and no issues at all. I would recommend this to a friend.

Connected in minutes. Getting faster speed then subscribed for with cable co.

Bought this $149 for my xfinity so I could save $10 per month and I love it. I tried the $70 price range routers and this is by far the best. It works well with my links linksys router. I have the speeds I pay for.

Purchased this with a new router. Does everything it is suppose to do with ease. Comment on design ... would have liked "feet" on one side so I would have the option of placing it on the side but maybe you are not suppose to due to function.

Found out from my internet provider that I wasn't getting the full speed of the internet that I pay for with the modem that i had. They recommended this one and even told me to get the better price at Bestbuy. My download and upload speeds increase exponentially.

Upgraded from modem with less channels. Download speed for streaming more consistent now. Still not always even near what Comcast implies, but minimum rates are almost always acceptable now. Hit max more often too. :-)

I bought this modem to replace the one that my cable company provided many years ago. Installation was a breeze. Since installing it, the connectivity problems I had been experiencing have gone away. I recommend this modem.

Been at least a month now and it has not missed a beat. Have never had to reboot or reset the modem since I got it. Comcast said my old modem was a problem so I went up three levels and got this one. Great modem.

I had no trouble setting up the modem and it worked well right out of the box.

Great modem. No problems so far. Was able to rid myself of Charter cable's with no issues. Had a brilliant tech out and that sure helped.

I needed a replacement modem for an older one and I didn't want to get a complicated one. Simple is always better and this one was very easy to set up. This model does have the ability to customize but for the use I have, there is no need.

Works seamlessly with my Google Mesh Router. Pretty much plug and go.

Good modem. Purchased a direct replacement for one that had a surge during a storm. We use it with a google mesh system and highly recommend.

Replaced service provided modem with this Arris modem in an attempt to speed up download speeds. There was an obvious improvement in speeds using this modem. My service provider said that this Arris modem model is one of the "best out there." I am very happy with it.

I bought this modem to match my subscribed speed with my internet provider and the speed has been outstanding with no lag time. If you like speed get this modem but you will need to check with your internet provider to ensure that they are both compliant.

I had a older 4 channel surfboard this replaced. Because Comcast limits high bandwidth not much faster on peak downloads, but overall takes the load of my over 10 devices much better. Only thing I could never figure out is how to get the plastic wrap off the outside edge of the front panel. Impossible to remove and when you try to remove it makes a mess, but is just cosmetic.

Great piece of equipment if you want to own your own equipment and save on monthly rental fees. I have seen no difference in upload and download performance to date, and hoping to see an increase in perfromance when we have many guests visiting our home at one time.

I bought this to use with Xfinity. The product worked well, but Xfinity was terrible. Went to another service that doesn’t use the modem, so I had to return it. It is good, just don’t use it with Xfinity.

Good item, set it up for gaming with an asus router, works wonders

Arris Surfboard is an extremely reliable modem. I recommended it to several family members and friends. Setup is easy but a little bit slow. Setup instructions need improvement. But once setup is completed, it works extremely well.