Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10857 reviews
(10,857 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my old early DOCSIS 3.0 modem that was struggling under heavy loads. So far this modem is performing flawlessly, and is much more capable of handling heavy streaming, gaming, etc from many different devices concurrently.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Speeds of 800Mbps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for me (xfinity) and one for my dad (spectrum) and it worked very well in both cases. No more monthly charge for the modem. I am getting true 800Mbps form my ISP.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Speedy equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installion, i do see difference when compared to other equipment I had before. It is great to have speedy equipment for my multi equipment hooked up including my net gear router which has been good to me as well. Now I can enjoy the speed like I am suppose to.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this modem for several weeks. No complaints. The family runs with Linksys wi-fi router 3 phones, 2 desktops, a laptop, and an I pad through it. I haven't experienced any problems at all. Saves me monthly modem rental fee from cable company.
I would recommend this to a friendRated 5 out of 5 stars
Very easy to set up and use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to return my rented modem/router from Xfinity. This was simple to set up and activate. All you need is to connect this to a set of wifi nodes and you have reliable internet through your home.
I would recommend this to a friendRated 5 out of 5 stars
Powerful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, works well mo complaints thus far. Purchased after my other broke of a different brand but so far so good.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Modem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The latest and greatest modem, that is working great in my home with an eero, as a mesh network. I'm at 70mps through my provider and this is MORE, than fast enough with this modem and network, to operate two laptops, desk top and psvue at the same time.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Does exactly what it's intended for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Netgear modem that had stopped working. Works exactly as intended. Works with Mediacom Internet. After setup I have not had to touch the device even once compared to my previous Netgear device I was rebooting at least weekly.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good way to save some money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went with no issues (xfinity) cable tech said everyone was buying this one. Download and upload speeds matched what I was paying for. If you have your own router/WIFI this is the way to go.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great way to avoid modem rental fees
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many years ago, I decided to own my modem vs paying the $ to the internet company. This modem, and its previous generations just keep on going. Very pleased with the purchase and will stick with this brand long into the future.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works with TWC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of paying a modem rental fee every month. We went to Best Buy and just asked about a modem compatible with TIme Warner Cable. The sales guy directed us to this one. It met our needs, was easy to install- plug in a few cords, and had onscreen instructions (need to use the desktop PC). We called TWC at 9:30pm and they switched it over on their end within seven minutes.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit exceeds expectations and is an easy set-up. The additional channels will certainly be maximized. Consider the other Arris modems if you are simply looking to connect a few laptops or smart devices to your network.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
exactly as expected and just what we needed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly--exactly as expected and just what we needed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Quality modem. Performs as advertised.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. I wish there was a little cover for the lights because I have to have the modem in my bedroom. I know that's a really minor detail, but it's just a modem.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect choice for cable Internet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arris has been consistently performing very well and maintain dependable connection to cable service.Allows you to choose Wi-Fi router to best serve your network, instead of depending on the provider's one and pay lease.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best High Speed Modem to date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem can handle more than my provider is giving me. I can use this modem for any upgrade package I get to date. My provider was giving me 50mbs but after I gave my provider the MAC address I ran a speed test and got 74mps. That smile is still on my face.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to save money by purchasing my own modem rather than renting one from the cable company. The cable company provided me with great reviews about the Arris modem which encouraged me to purchase it. In all, the Arris modem was a great product/purchase.
I would recommend this to a friend Rated 5 out of 5 stars
I replaced my cable company modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same brand as used by my cable company. Will pay for itself in 10 months. This one goes to 1 gig so plenty of room for expansion even after the new standard comes out. Very small. Easy to setup. I get 236 down, 20 up on my 200 me service. Exact same as time warners
I would recommend this to a friend- Pros mentioned:Performance, Speed
Rated 4 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great modem. Speed is fast and it's a reliable product.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Cord Cutters Dream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got the 150 mb internet plan fron cox and this sends it all out with no problems. Streaming direct tv now and PlayStation Vue at same time on 4 different televisions with no lag whatsoever . Stop renting your modem and buy this for your streaming needs
I would recommend this to a friend









