Customer Ratings & Reviews

This was easy to setup and I'm getting fast speeds throughout my 3,500 sq ft house. Only negative is it only has 1 output for the wireless router. I would have liked to run a hard wire PC connection off this as well.

I have always used Surfboard modems and with all the streaming I was doing in my house I needed something more robust to handle all the bandwidth available. With 32 down and 8 up channels this modem is lightening fast!!!!

Recently had an outage where my old SB6141 seemingly died in the aftermath. It did a decent job for five years, but my ISP could not reach it anymore. This has been a great and seamless replacement once set up.

Purchased it because I had a similar one about 4 hrs ago. The newer vision is much faster to stream with The set up was simple online was recognized that it was new software followed the instructions and was done in about all together 20 min.

Works well for my needs. Easy to connect. Works with Mac or pc

So, I'm not really a technology person, but this was pretty easy. I was just replacing my old modem and everything fit where it should. The only issue was that I wish either the store employee or instructions said that the cable company needs to activate it. Wasted quite a bit of time before I found that out. It is working great since that.

Best Buy associate talked to me about different models and told me this would be the best for my Home. He was right this product is working very well . I am so glad I talked to someone at Best Buy that knew about the different modems.

Setup was quick and easy and connection has been good. Read the box carefully as it shows you limitations based on your provider.

Absolutely amazing modem. I have had this for a year. I believe it might be one of the best modems Best Buy has available. Super fast speed, and never loses communication. Power surges doesn't seem to affect it. Great value for your money

It's great to purchase an item that does exactly what it is supposed to do with no surprises and no let-down. It was an easy install and it has let us forget about it since the minute we installed it.

Arris makes quality products and modems, no issues with modem, and would recommended to anyone looking to get away from provider modem fees! Can’t go wrong with this product!

Small and compact. Easy setup. No more equipment rental.

I returned it as I did not need it. I already have one I purchased 2 years ago which works fine.

Works great and was easy to set up. I Upgraded from my other ARRIS and that one worked forever.

Good value. Compatible with Service Electric Cable TV internet (Eastern PA). Downside is blindingly bright blue light - nothing a piece of black electrical tape can't fix.

excellent did the job it was supposed to do. would definitely recommend this item

I recently upgraded to the SB 6190 model from the SB 6183 model because of recent upgrades to the internet speeds in my neighborhood. So far so good after three months usage. Handling the higher speeds like a champ.

After continuously searching for an overall compatible mode for my Optimum internet service, I finally found this device. Was told that it was less than 50% chance it would work. It works great!

This is such a huge improvement over the Netgear modem we had previously. We love that it can handle up to 300mps flawlessly - in combination with the Eero Plus we have, our internet is the fastest I have ever experienced.

Replaced an old Motorola and see a lot less latency and greater speed. Highly recommend.