Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 10,857 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable Modem

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far, no issues with install and performance has been great. Troubleshooting has been straightforward too. Overall pretty happy with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris - SURFboard Docsis 3.0 Cable Modem has solved our wireless sonnectivity problems. We no longer have problems with disconnections, our pages load so much faster, movies stream smoother. Great modem and a terrific price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS - SURFboard

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White You can always rely on Arris to make a good quality product super easy setup takes up very little space and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a top of the line modem to go with latest and greatest router and this is it. I have Comcast Blast and am getting 178 mbs download and 12.5 mbs upload which is great. We have many users in the house and everyone is happy now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    S M O K I N G

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smokin!!! I have seen speeds come out of this cable connection that are unheard of!! I am very pleased. Got (3) Words for you...... NO MONTHLY PAYMENTS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Comcast Service. Called them and went through the process of activating/connecting. Seems to work fine through my router wirelessly I'm getting about 220 Mbps download and about 29 Mbps upload speeds from Speedtest.net. Seems to be working fine so far with no issues even during peak internet times where I live.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. It helps me get the full speed of my internet and makes VOIP calls better. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great at a good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the modems compatible with my cable company that was in stock. They are all around $100 so it wasn't any more expensive than some others that would work. Easy hook up, & activation & I was online in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what you want.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this modem to the other possible brands and speeds. Right now this seems to be the best bang for the buck. I replaced a an older/slower Arris modem that was no trouble either. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard excellent things about the Arris modems and this one turns out to be one of those excellent ones! Works great out of the box, works with any router, and has a great speed for the price. Comes with an Ethernet cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So Far, So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem and stopped monthly modem charges from Comcast, Comcast was supplying old tech modem, too. Everything seems to be fine so far. I am pleased. Oh, modem hook-up required that I contact Comcast tech support where I was treated professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect modem for multiple computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a family or just have multiple devices that does download or streaming constantly, this modem is perfect for it! It allows multiple download channels so one computer doesn't just suck up all the bandwith.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up, and activated with your ISP and you ready to see your speed plashed. Well depends on your package. My getting like 170 Mbs download. Pretty stable since I am having it almost a month now without resetting it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good solid modem and good speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Zoom modem on TWC Spectrum cable. My service is rated at 200 MB speeds and I'm getting consistently in the 150 to 180 MB with 18 connected devices in my house. Modem has been stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so much better than the cable company's modem. Performed a speed test after setting it up, and we were actually getting the speeds we were supposed to be getting!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Orbi whole house WiFi system and thought I would just go ahead and upgrade my modem too. Works great as all my other Motorola/Arris systems have. I Have fast speeds though my entire network. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable & Cost Effective - Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Reliable & Cost Effective Cable Modem with 32 Download & 8 Upload Bonded Channels Capable of Up to 1.4 GBPS Download & 262 UploadSpeeds. Great for Movie Streaming & Gaming & Multiple Devices at One Time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster surfing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and get started. Once I got it all hooked up and contacted my cable provider, my speed increased significantly. Can't believe the results.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work awesome with Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for the Comcast modem to stop paying for rental and with my great surprise, this little thing was my solution.. no more monthly payments and most of all much faster than the Comcast modem!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Windstream modem/router that I was renting. Coupled it with a google mesh network to creat a great home WiFi network. Modem works great and will pay for itself in less than a year.

    I would recommend this to a friend