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Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 10,857 reviews
  • Rated 5 out of 5 stars

    Good, fast cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast cable modem, 32x8 DOCSIS 3.0 keeps it future proof for years to come. Only one ethernet port though so be sure to get a good router to go with it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Modem - Easy Hook-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great replacement for the one you pay monthly on from cable. I feel this modem is as good if not better than the cable gives you. Speeds and connections are awesome. We have multiple devices connected with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ARRIS - SURFboard modem to replace an older model that Comcast would not support any longer. Set up instructions were very good but I still had to contact Comcast to complete the connection. Only thing this needs is ability to act as a phone modem for VOIP connection from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This model is all that and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and streamline is great. Since I switch to this modem all buffering has gone away. I would recommend this Arris surfboard to anyone looking to give timewarner back there original equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beats renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to rent one from my cable company. Works great and was easy to set up. My router plugged in easy and my home internet works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, called my isp & it just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always hesitant when purchasing something like this. I was very pleased w/ the minimal effort on my part. I called my isp provider & read them numbers from the modem & had internet right away, simple & easy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We struggled at home with internet speed. Had enough went to Best Buy and they walked me through how to install and return the local cable company's poor modem. Now we went from garden hose speed to fire hose. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as the signals coming in to the house there is no problem easy to hook up or add to your Internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. I had a NetGrear modem and router combination and had multiple issues with it and NetGear support. This was the best purchase and would highly recommend this for those looking for reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. So far works very well. Am using with a mesh router to get good coverage. Would like next level with telephone port but too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Doing great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our cox rental unit with this and have noticed a positive difference. Rental seemed to disconnect Wi-Fi all the time. SURFboard has been doing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom. Was super easy to set up and install. Have had absolutely no issues. Stronger connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be delivering as advertised with only a minor hiccup inter facing with my Velop mesh system router. Once I was beyond that it has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great for those who want to get higher internet speeds. Remember that your internet provider needs to know that you are changing modems and will require that you register it before it will be active.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does it's job & cheaper than renting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Since changing from what the service provider provides, my internet/wi-fi issues have decreased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently low ping times and great up and downlink speeds and stability. If it's as much of a workhorse as my last modem by Arris, I have nothing to worry about

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    SURFboard SB6190

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I would buy again. I recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I are always on our gadgets or playing games online. The Arris is a very big help. Everyone is always on top of the internet speed at any spot in the house. I’m glad I choose the Arris Surfboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this modem has been working as it supposed to, I got this modem because it was compatible with Spectrum which is our current cable provider so

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting it up, and it works perfectly. What more can I ask?

    I would recommend this to a friend