Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10860 reviews
(10,860 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Reliable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was tired of renting a modem and really not knowing if it was the best and most updated modem in the market. This modem can handle considerably more work than my rented modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup: I researched cable modems for speed and channels. This unit does not have wireless router capability; which is what I wanted. An Apple Time capsule is utilized for the wireless router.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best modem I have owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my old Netgear modem this is the best one yet. Modem is very fast and it produces great quality in service. I have the 300mbs from Cox and you can tell the difference in speed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a Doc 2 modem to keep up providers requirements and wasn’t interested in renting modem from provider (hug rip off). Found on sale three months ago and installed myself, easy as can be.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
TV works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to sit up and looks great in my new room. So far I have been able to get to everything I need and then some.. Lots of options
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from spectrums modem. Don't bother getting this unless you've paid for faster connections, this alone won't speed things up.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a couple years since I bought this. I actually bought 2 for 2 different house. Fast and reliable. Accidentally drop water in it and is still ticking. Great product.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
ARRIS is like BMW for high speed cable modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am computer consultant and have purchased hundreds of these with not one issue or failure. Sometimes I have to spray paint them black. Have fun.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Get up to 600 Mbps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old modem was capped at 177 Mbps and I was paying for 200 Mbps. Now I'm getting my full speed. This thing goes up to 600 Mbps. Very fast.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best modem on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem can easily handle up to 32 devices and with Xfinity it is definitely the fastest internet I pay for 250mbs and I am getting 235mbs with 20 devices connected using the Orbi router
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Brenda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, i was going to buy a more expensive router, but the salesperson suggested this and it works great, he saves me about $100
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very high speeds with this top notch modem, i was only getting 70mb on cableone 100 and now i get 115-116mb all the time. i had no idea it was the modem quality making a difference till i tried it
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Works on WOW 500Mbs service. I get between 480Mbs and 1.2Gbs depending on the time of day (network congestion). This is the only modem recommended by WOW for the really high speeds
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Sure bet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Not a major difference from SB6183. I'm sure once I upgrade the internet speed, I will be able to take advantage of it.
I would recommend this to a friend Rated 5 out of 5 stars
Tripled my Ping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific; it did triple my ping throughout my house. Set up a little tricky. I have a dedicated home security modem. I also had to get a phone only modem from my cable provider as the Arris does not have one. Now I have 3 modems, (no big deal). I relied on my cable techie on the phone and he was helpful and patient as we worked through the set-up He sent a few reboot signals to each of the units and made sure that we had good communication through the ORBI mesh system. I had to hard re-boot the devices all together to finalize the set-up. Everything working very nicely now and I have added several Alexa units around the house.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this modem w/ comcast cable and internet. I wanted this one for more channels and faster speeds but honestly can't tell the difference. This is not a modem with a router. I have a separate router.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this modem for over a month now replacing our Time Warner boxes and haven't had any problems. We stream Netflix, Sling, Amazon TV, Xbox, and several phones and laptops. No issues at all.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Don't Rent From Cable Company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, and much better performance that the modem the cable company provided. Plus I no longer have to rent the one from the cable company which means this will pay for itself within a year!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sneaky cable companies don't tell you if you purchase the highest speed internet you need a super high sped modem to accept it. IMO This one was worth the extra as I have had no problems
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Reliable modem from a dependable brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem for small home-based business. It has been solid and reliable with no issues for 2 years now.
I would recommend this to a friend









