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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amasing modem!! Actually receiving the download and upload speeds the internet carrier is providing. Wifi has improved greatly. This modem is a quality improvement to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squirt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The works great for me it has the network i need and small for my desk

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It works the way it's supposed to. Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works beautifully and quick set up to. Worth it. Xfinity wants to rent this to you when you get service. Buy your own and save A LOT OF MONEY $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was playing PS4 on a router I had bought over 8 years ago. I was timing out and made the purchase. What a relief. I have no more issues with playing my games and watching Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the modem Vast was leasing me. It will pay for itself in 8 months. Not problems at all with installation or use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace the service provider’s standard WiFi modem. Using an Apple Time Capsule for network WiFi. The combination is super fast! Set up is easy and so far trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job sending my full speed to the WiFi router. I've owned this for a few months now and have had absolutely no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this modem in combo with a netgear nighthawk router/wifi. This has worked great for us with kids online gaming, work laptop usage and streaming tv.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Fast Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll I can say it's the fastest cable modem out there! Pair it with a super fast wireless router like a AC-5300 and it can't be beat for speed!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Extremely easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is remove it from the box, contact your local provider for internet to activate it, plug into your router and power, then viola! No problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for a 1200mbps xfinity data connection. Setting this up was easy and it has been working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older modem trying to improve corrupted packet issues. If only the provider was as good as the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this moderm for over 2 years. It is still working. Some people like to have a separate router and modern. This id a great moderm.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally getting what I pay for each month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a speed demon! I pay for 200 Meg down and this modem is getting me 220...and that reading is coming via wifi. Future proof yourself and get this one. It's worth the extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just buy it already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying your own modem saves you money in the long run. Break even in less than a year. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift so they could save rental fees. Works very well, no problems reported. Should pay for itself in less than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Love it with my eeros. Would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in. Worked out of the box with xfinity. I connected a mesh WiFi system to it. Works well over the 6000 sf

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking modem. But the most important feature is the lightning fast connection and it works with Spectrum. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. The speed routinely exceeds my provider advertised speed of 200 Mbps. I have had zero problems.

    I would recommend this to a friend