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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 10,860 reviews
  • Rated 5 out of 5 stars

    Great Replacement and Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 6141 modem for this model. Replacement was simple. Bandwidth has been amazing and buffering on video has been a thing of the past. Great if you have very high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previoiusly had Time Warner complete home package and go tired of the high expense and finally decided to cut back to only internet. Great modem works great with my netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem for use with Oceanic TW 200mb internet, works great with no issues. This is the second Surfboard I have used and it is the go to make for cable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Best Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best modem in the market today. It has taken all the headaches of an outdated and inefficient modem for my family. Now I can stream videos without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of trouble with my netgear modem. Decided to purchase this modem and it works great. Less buffering and great for streming with spectrum service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS Surfboard Cable Modem offers a lot for low $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides good wifi service and was simple to setup, with their online setup routine. Offers good security settings, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked Great From The Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up and called Comcast to activate it/set it up and it was up and running and Comcast had it in their system during my call. Works great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Modem Best Buy Offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem Best Buy offers for a normal household. I'm from a gaming/streaming family who also plays on their phones a lot. This modem handles everything with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Provides the proper speeds and holds the connection reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I needed this for high speed internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet to 400 gb and needed a new router to get that speed. This model had a great rating and I had a similar model already that had been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that seamlessly works all the time. We have not have any interruptions for the month that is been installed. Works perfect with xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You shouldn't have to think about a modem and this does just that. I forget it exists because it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a few months now. No issues and we no longer have our WiFi speed drop from 100+ to 5. This modem has seemed to fix the issue our old modern had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cox compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup, great connection with no constant rebooting or $10 monthly fee. You do have to register the device with your provider before use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. It connects quickly and the traffic comes through at higher than 100MBPS. This is the only modem manufacturer I ever used and am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem. Plug in and it works well. GUI is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for those tech heads that has gigablast, it handles the speed really well. You won't be mad at your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This modem does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to configure. In fact I didn't have to do anything than plugging in the cable and let the ISP does the rest of the job to get the connection working

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the Arris 6141 to this one. NO complaints with either one so far. Upgraded due to increase in internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good deal. No interruption to service we stream everything online. Phones, tvs, laptops. Happy with this product.

    I would recommend this to a friend