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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 10,860 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is a great modem; I have had not had any problems. I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, efficient, downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 1.4 GBps download speeds, you can stream multiple movies at the same time, within moments..great security, just what i needed for my new 4k HDR tv..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the faster speeds. Should last for a while d my older model was 4+ years old. You avoid the rental fees when buying your own modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this router works very well but in my case I couldn't try it because we need another type of modem for blue stream.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked great first try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great first try out of the box. Later if figured out that there was no land line phone connection on this one. I had to return it and there was no hassle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug it in, set it up and forget about it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, connected it to the system and forgot all about it, works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this modem in two different states both for Comcast and it is nothing short of spectacular. Never fails me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a upgrade. So far so good but looks like we may need to upgrade the router as well. Installation was easy and straigh forward.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It does what I expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to work with comcast xfinity. After a lot of kicking and screaming with comcast they finally agreed that this router works with their systems. As for the router itself, it works as expected. Nothing more nothing less.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to allow my network to perform at speeds over 400Mbps. It delivers on that need very well. Nothing fancy and decently priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought as a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned my own modem before, but it was near 10 years old and it was time to upgrade. With this unit, the upgrade was seamless, and things run very smooth with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Hooked right up, consistent levels since then. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and I recommend this and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It was time to upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is big speed improvement over our last one...but it was several years old. We have 3 people in the house using the internet. We all stream browse and stream media, No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really nice router modem. Was easy to set up. Works well with infinity. Once in awhile are speed slows down and I have to reboot the router modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest cable modem available on the market. future proof.currently receiving 300 mb download from Cox. With this modem and my new router combination I received 360 mb.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to use with Xfinity internet service. I connected a Netgear wireless router to it. No trouble setting it up. Everything has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Wow provided Modem/router combo. Running this with Linksys - Max-Stream™ AC2200 Tri-Band Wi-Fi Router. It is extremely fast. No issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more paying to use cox cable modem. This works great for fast internet speeds gets the job done with Netflix. Replaced our old modem to update our system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money from Comcast well worth money spent. Better speeds than Comcast access point. Also you can control updates and more features that Comcast blocks.

    I would recommend this to a friend