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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10865 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 10,865 reviews
  • Rated 5 out of 5 stars

    AN EXCELLENT MODEM

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MODEM IS AWESOME. IT DELIVERS THE COVERAGE NECESSARY TO OPERATE ALL OF MY DEVICES. UPLOAD AND DOWNLOADS ARE REMARKABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit for the price, getting 367mbps download speeds constant.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is very reliable. I stream many TV shows and movies and have not had any problems whatsoever since installing this modem. Connection is never slow or lost.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thoroughly satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace the one Comcast supplied, which was 9 yrs old. Hookup and connection to ISP was easy, and I experienced increased speeds immediately!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Greatmodem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other modem was outdated and I needed a new one This one was pretty highly rated so I bought it. It seems to be working find and actually sped up my wi fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris 32x8 DOCSIS 3.0 modem works great. Very easy to set up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this modem with Comcast/Xfinity, and getting the advertised speed with it going in to my firewall (router)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good modem , better than the ones your internet Service Provider that provides. I Avoid fees by purchasing this modem and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    make speed fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using time warner cable at maximum speed 100 mbps with download speed 10 mbps. This makes use of full such service possible. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than internet provider modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement from the provided modem I got from my internet provider. Faster speed and no connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Atlantic broadband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for Atlantic Broadband internet. Bought, unpacked, call cable company and they programmed in several minutes. Saving $10/month from leasing and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great booster for internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was running slow and i was tired of using Comcast modem, which this was cost effective and great speed booster for home coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gives me all the speed and internet access to cover the many devices in my family. I no longer worry about losing my connection or speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up this cable modem. I wish Comcast would try to sell you more stuff when you call them to add the modem to your account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, haven't let me down so far, its been 6 months so far great. I have recommended this modem to my relatives as well, they don't regret as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was renting a product like this from my cable company on a monthly basis which was a watse. This product performs well and I'm enjoying every bit of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this router works very well but in my case I couldn't try it because we need another type of modem for blue stream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and easy set-up. App works great for getting information needed while away from its primary location.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Why pay the cable company $5/month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid piece of equipment that holds up and does a great job for the whole house-and I don't have to pay $5/month to rent it from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saw a big difference in speed versus Spectrum .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was also suggested by Best Buy along with Linksys to increase our speed and also due to the multiple devices throughout the house.

    I would recommend this to a friend