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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to older version I had. Associate at store was very helpful picking the correct item. Good for gaming and multiple wireless devices running at the same time..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in stock, good price. easy to use and to install. I was glad I didn't have to wait

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Why pay the cable company $5/month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid piece of equipment that holds up and does a great job for the whole house-and I don't have to pay $5/month to rent it from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is very reliable. I stream many TV shows and movies and have not had any problems whatsoever since installing this modem. Connection is never slow or lost.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my old but working Cable Modem. It increased my download speeds. Happy I bought it. It's several months and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best option for speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is a demon. It has no problem providing a constant stream and I have yet to see any service drop. Can't wait until gigabit reaches our area to see how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem. DL speeds are reliable and fast. Once I installed it I had to call my service provider to set it up in their system, took a few minutes then was done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thoroughly satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace the one Comcast supplied, which was 9 yrs old. Hookup and connection to ISP was easy, and I experienced increased speeds immediately!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Efficient, effective, great cost saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this, it was also a sale item, so I've saved enough money already in 6 months to pay for it. And I've not had any problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I've bought. Literally doubled my internet speed from Comcast after installing it. Get rid of that bad 2-in-1 from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Atlantic broadband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for Atlantic Broadband internet. Bought, unpacked, call cable company and they programmed in several minutes. Saving $10/month from leasing and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    make speed fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using time warner cable at maximum speed 100 mbps with download speed 10 mbps. This makes use of full such service possible. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with any of these models. This one is one of the newer models and don't need the higher end, not unless you are running 1GB of speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, haven't let me down so far, its been 6 months so far great. I have recommended this modem to my relatives as well, they don't regret as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I cut the cord with the CABLE COMPANY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this does what it says from the moment u plug it in, and keeps doing it day in and day out. Why use anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best one ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of this.. my tvs were always buffering.. ever since i git this it never did it again even though the internet speed is same..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was renting a product like this from my cable company on a monthly basis which was a watse. This product performs well and I'm enjoying every bit of it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, coordinated with my electronics well. The lights are a little bright, so depends on where you put them, would be a distraction for us if we didn’t have things in front of it. Wish you could turn these lights off or dim them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable Modem for Spectrum.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for spectrum cable modem. Download speed is as promised. A lot better than renting one from spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great cable modem, sparklight customers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has no problem reaching the maxiumum speeds to my house, tested by cableone/sparklight at 960mpbs download

    I would recommend this to a friend