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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SB6190

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far (4 weeks) with my Cox Premier Internet. I stream all my TV content and notice the difference as content loads faster than with my 3 year old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent modem. Easy set up. A little pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth set up. If you have comcast you have to spend time on the phone so they can authenticate the new modem. Aside from that, installed without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm very happy with my purchase. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the modem provided by the internet company. Very fast and we have not had to reboot the modem daily or weekly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought my own cablemodem sooner. Now that I've upgraded to this modem I'm buying some other hardware too. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Surfboard SB6141. Does it’s job. No issues. Don’t notice it’s there. Best way to describe it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this off the recommendation of a Best Buy employee. tt has been working great and has met all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem crashed so it was time to update to the current technology Modem works well with my Cox service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best to run your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because a 4 k tv two iPads two I phones and a slew of grandkids that are always on there phones plus my mini Mac works great no slow downs !!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stop paying for modem rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for better performance and to stop paying the cable company to rent theirs. It is a high quality modem and performance exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a big increase in speed from my old modem. My old modem only had two up and two down. Everything in the house is connected to the internet these days.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works perfectly with WAVE internet services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget cable modem for basic internet access (below 500Mbps speed), and this product meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works with Antietam Cable. I am getting 197 Mbs on the download thus keeping up with the grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It seems to be working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any problems with it. Seems to be a great piece of equipment. Much better than renting from COX.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this one as of yet; it's reliable and almost never has to be rebooted, unlike most other modems I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is a good Gigabit Modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem. It runs faster than the modem I was renting from Suddenlink. I would recommend this modem to anyone needing a fast modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, has saved us from dealing with local cable company garbage equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really picks the speed up for my Cox internet connecting, works great with my Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast docsis 3 model that is easy to set up. I’ve had a few issues but these days most modems seem to have issues after some use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Needed to update my modem to handle the additional speed that I purchased.

    I would recommend this to a friend