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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the best modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to upgrade my old one... I was surprised with the speed. I got Comcast 150 down and 10 up, so with this modem I got 180-190 down and 12-14 up..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the internet speeds keep getting faster I wanted something that was top of the line so I didn't need to up grade in 2 years. With this I am set for 5!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! It works perfectly with RCN and save money from renting the device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love -it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this this is the best thing I have gotten so for increase the power of my Internet speed upload and download game in is so much better now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast cable modem that saves montly fees!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem with high speed capability allows you to save on monthly rental fees for a lower quality modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale as well. It might be a little expensive but it doesn’t give me any problems at all and it’s so easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers blazing fast speed to my house. I have it paired with a netgear nighthawk x6 ac3200 and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right when I needed a modem. There's reports (plenty) of problems with this chips inside, but it works great for a house where we stream everything. Got 3 or 4 TVs going at once without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great with my home system. It was an easy installation and worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than Time Warner modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple problems with the Technicolor modem provided by Time Warner. This modem solved all my connectivity issues including one with the amazon echo

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Replacemt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great increased the speed with cox since I went to a higher download speed. Will accommodate future increased speeds without buying new router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem for my computer and this one was highly recommended and has been perfect. Speed is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I highly recommend this modem!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another version, older version of this modem. Very easy to set up, after that, no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My previous model lasted several years and I recently upgraded. Good speed and works with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive new modem with the latest updates. This one solved my problems and works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this modem and so far it has been great and I am getting great speeds continously without any drops in connectivity. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up , but still had to contact cable company to finish it up and make sure it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem for broadband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working great for my internet at home. I have 300mbps and it is great. Can't wait for gigabit to be available for me and see how this does.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    happy with router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been second one I have purchased. previously used modem from cable company. highly rated and been pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Gigabit+ Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this modem after moving into a larger home with more connected devices to use with a NETGEAR Nighthawk X4S. Getting great speeds now!

    I would recommend this to a friend