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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice consistent speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old modem. Works great! It feels like I'm getting better speeds than what I'm currently supposed to be getting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to work with google WiFi mesh system. Works great. Easy to set up. No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy setup. Stable and fast internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to replace the combo modem wifi provided by my internet service provider. Set up was easy - i just plugged it in and it was detected and configured automatically by my service provider. Now my family is enjoying faster internet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked great and is able to get me my 300mbps speeds from Comcast with no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Overall Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this due to the previous router was a 4x4. I chose 3.0 vs. 3.1 because 3.1 isn't available in my area yet. 32x8 is enough to stream many devices. Overall a good router for home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well with spectrum in NYC!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with spectrum in NYC! Fast speeds, up and down, required call to ISP for setup but once set it, works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Solid Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older motorola model. Upgraded my speed and needed a faster modem. Works great, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Derek

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great with my computers and phones Makes everything work like it supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    new modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works super fast I love the look. just got windows 11 & this modem makes the net fly by

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how easy it was to use the device and how the device came with easy to understand instructions. Clean and stylish too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced Spectrums modem with Arris modem, internet speeds increased and we save almost $9 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and is a great way to avoid paying COMCAST a monthly fee for the device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a modem but Comcast said it was obsolete and I needed to get a new one. This modem was easy to setup and works well. Shame I had to buy it though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, contacted Comcast and after registration it was working as intended. Have had no issues since install and would recommend this Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The modem to purchase for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is perfect for Xfinity Internet service. Easy setup! Will pay for itself in less than a year due to $13 retal fee savings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn your cable companies modem in and save yourself $10 with that money in a years time you can buy your own. Not to mention your speed will increase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quick call to the cable company and my new modem was up and running. I'm saving that rental fee now so in a few months my new modem will pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast router for the price. I have not had any issues, as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You plug it in turn it on and bam. Done. Works well hasn't ever given me any trouble it does everything it says it would do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gigabit speeds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded previous model to take advantage of gigabit speeds from local cable provider Cable One. I am using this with Ubiquiti USG Pro... Works great!

    I would recommend this to a friend