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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    surfing with the sharks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace an older modem that had expired. It does exactly what it is supposed to do. No Glamour here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT CABLE MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECENTLY MOVED TO CABLE INTERNET AND BOUGHT THIS SURFBOARD. VERY HAPPY, WORKS GREAT AND WAS VERY EASY TO INSTALL

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Replaced Comcast with this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my rented xfinity modem/router. If you haven’t done the same I highly recommend so. Faster speeds for sure and it pats for itself in a couple months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pricey but good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its job and I have no cons with it, to be honest. The price is a little high but it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently use the Arris- Surfboard at my restaurant and have had no problems. Tech from the internet company installed it without any issues. I was able to login and setup the passwords and have quick and easy access to the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a call to Spectrum and it was running within 20 mins. Internet speeds are quick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome router!! Great buy works really good!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to gigaone and this baby work's awesome for that! It truly is lightning fast with the correct modem... (This modem).. just awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this modem and we happy with this product. We really recommend, exelent price and I love buy on Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent cable modem at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with Comcast 200 megabit service. Can work at higher rates, but I don't need a higher Internet bit rate and don't want to pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem to own

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old modem and this is faster and more channels for all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great product that has lived up to its expectations and is delivering the listed speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem squeezes the most out of your bandwidth; well worth the price, with multiple upload and download streams, no lag when running multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated and gives me great speeds with Comcast/Xfinity service. Only issue was getting it to sync up with provider without having to call.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have issues with it. Works well and very fast. Thank you for always offering great deals on great products!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get away from paying a monthly rental fee to my cable company and wow I should have done it sooner. Better stability and better speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted equipment that should be good for a longer period of time and this seems to be fine. No problems with installation or performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Performs like it states

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is extremely fast over 100MBPS when plugged directly into the modem, from the router a bit slower - but I need to upgrade my router eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is way better than I expected. Works perfectly with my Nighthawk router. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Rock solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This manufacturer is the same one that most ISP providers will rent you forever. Why not own it at a fraction of the long term price...

    I would recommend this to a friend