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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 10,860 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Arris-Surfboard 32 x 8 Docsis 3 Cable Modem Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris-Surfboard 32 x 8 Docsis 3.0 Cable Modem is a good value for the money. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works like charm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent... no issues at all.. easy to setup....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to cut the cord from the big cable company and get rid of the rented cable modem at $10 a month. This modem works great for cord cutters!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade over Spectrum Internet provided modem. Faster uploads and downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was one of the only supported by my ISP. I'm glad I did it! It saves me $10 per month, fast speeds, and small footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get whatcha pay for = Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong. With a nighthawk router streaming and doing all kinds of work and content

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, easy to hook-up and easy to setup, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Efficient Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has worked great since I bought it. Hardest part was getting my service provider to disconnect the current modem and install this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, zero complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a dead modem with this one and what an upgrade! We are able to get the speeds we were paying for!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good quality modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. I purchased a smaller one, but decided to get this one. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with Spectrum internet and the inconsistency the internet was provided, having a stable multi channel Modem fixed my issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it been great Excellent device needed it to extream Disney+ and HBOMax Netflix Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster than my other modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at and reading reviews on this modem for months and after a friend got any and did some speed band test I got one and been happy with it ever since

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good product WOW! customers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in lieu of leasing from our internet company. It works perfectly, and its a nice looking product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Coupled with netgear orbi my internet in the house has improved two fold. No more paying rent to the internet company for their box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not once had to reset my modem. It works great. Much better than the modem they try to lease you at the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem allows me to get 400Ghz down stream from my cable provider. It is an excellent modem that had no setup problems and so far has run flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much better speeds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better speeds! Plus we don’t have to pay Mediacom for a router anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't dropped the internet yet, but do find I may need to install a wifi extender. This may be due to placement of modem. Beats paying $12.00 monthly to cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ducky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to purchase a new modem and was surprised as to how small they have been made and it works great

    I would recommend this to a friend