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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable is good. I am very please with it and I have not had any problem with my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item to replace an old setup we had been using for the last 5+ years. So far, it's been well worth the upgrade !!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop paying rental fees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the cable companies rental. It is faster than theirs. Great price too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really liked how fast it was. Not going to lie. It’s a good unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid less for this modem than I spent renting one from my provider in a year! Very sound investment & no connectivity issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    okay modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from SB 6121 to sb6190 .Modem takes sometime to connect to comcast network when restarted every time, speed is good. but seems pricey. anyway Comcast will upgrade their network equipment everytime and we too have to update with them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is exactly as advertised. Modem setup was a breeze out of the box and Comcast had no issue programming it on their end.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfect, Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace the modem I was renting from the cable company. Saving $10/month, pays for itself pretty quickly. Setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compatible with internet provider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, a great option for use with Suddenlink internet service instead of renting their equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router. If you want to be ahead of the curve when they update get the one a level higher. For now this one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable Modem. A real workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable routers, the Arris Surfboard 3.0 continues the tradition. Have put many of these in Customer's homes and no failures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Solid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched from DSL to cable recently and purchased this cable modem instead of leasing the companies equipment. Over many years of leasing ISP equipment, I've learned the cost you will pay over the life time of the lease will always be more expensive than purchasing your own equipment. This is a rock solid modem. The only point that may be an irritation is the length of time the modem takes to reboot if needed. Otherwise, I couldn't recommend this modem any more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far. Everything works and that's what should happen. I have Xfinity as my provider too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and this is the one I got. Good speeds for my internet capability. Decent warranty for a device that operates 24 hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying $10 a month for a modem rental. I run 100 mbps and this works just as well as the one from my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value in a cable modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace older modem used for Spectrum. Performs flawlessly. Incredibly reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this modem for anyone seeking to get the most from their high speed internet provider. In my case I'm with Spectrum (formerly TWC).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and stable...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first modern I’ve had that I have not had in to restart or reset... it jus stays connected and delivers on average about 326mbps!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet with Cox and needed a faster modem. Was quite fast, but after that initial speed test, the past few weeks have slowed down. not sure if thats Cox or the modem. But still faster than my previous service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Got one 5 years ago and I was so please with it that I got a second one. Highly recommend.

    No, I would not recommend this to a friend