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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem that works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this modem, and Consumer Reports rated it highest. There are cheaper models, but this one has work very well with my Comcast cable/internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Same Speed; no rental fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the same speed as modem supplied by cable company without the monthly rental. Part of moving to streaming strategy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't know why modems are so expensive but i got this because i got security system and gentleman working there recomended it. i don't have any problem with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suddenlink confusion...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after it was recommended by a suddenlink technician, it worked perfectly. I was then told that the modem wasn't working. It was not sending a signal. So unfortunately i had to return the modem. Then after returning and purchasing another modem, i was told that this modem was actually working fine. I hope this area develops faster so that there will be more options than suddenlink. Awesome modem though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for current available net speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is stable, works with Xfinity internet services, and allows speeds that are compatible with today's available net speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for the cost.It runs at the broadband specified and will run everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this brand because I have Wave and I was told by Wave that I needed to buy specific brands. This one takes a VERY long time to boot up (10-15 minutes). I thought it was broken. Preforms as promised once it runs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this modem set up with Google mesh routers. In the past month, I have had to reset it twice. Runs smoothly considering I have a a lot of smart devices. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do... keeps me from spending money monthly on a cable modem from Comcast. Haven't had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem for High Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a Cable Modem for speeds over 150Mpbs this is your best option. Currently I'm getting 330/350Mbps with a 300Mbps COX Internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to set up and compatible with the Linksys router I purchased. Don't even have to think about them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I upgraded my speed to 400mps so I bought a new modem to get the full 400 and this thing does exactly that!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast speeds of 600 mbps works perfectly. Upgraded from an older model

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It works, as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Haven’t performed any speed tests but per my ISP it is rated for up to 500Gbit. I have not reason to doubt that based on observed performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very fast. Upgraded my family's 5 year old modem and made a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best in the game. My internet is super fast and I never have issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboards and riding the wave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem and a good price to support 1GBPS. Never had any issues activating the Surfboards

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Price point is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. Price point is great, a lot cheaper then other brands with same specs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great no problems. I told all my friend they should get this modem if you are having problem with old one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a combination cable modem and router and this is the first time I've gone to separate modem and router and it has worked great ....

    I would recommend this to a friend