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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beats renting it from Cable company

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for speed. I am getting double the speed compared to my old surfboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice easy hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy hook up. We were surprised on how easy it was to set up with xfinity. Returned our old one to them and save 10 bucks a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a super easy time switching off my old router to the new one. Instructions were easy to follow and router is working like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. I was able to beat the cable companies speeds by using my own equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than my old surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in anticipation for a gigabyte network from Cox whatever his this area I’m still waiting to see what I can do

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This is my second surfboard modem, just had to upgrade for speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great money saver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performed flawlessly delivering high speeds and steady connections. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast technician was here to install new line , done in few minutes. Bought it about three months ago working since then without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works as advertised. Plenty of speed, You really need modem capable of handling 1Gb speeds if you want to stream 4K video.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    6 months of consistent connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 6 months and have had no issues with connections. Speeds have been good for streaming videos and working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from at&t internet to cable internet? purchasing vs renting modem pays for itself in 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great modem so far. Way better than renting one from our internet provider. Pays for itself in hardly not time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your trying to get fast speed then this is what you need! I have xfinity 150mbs internet and this bad boy boost my speed to 180 mpbs yeee haw!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest internet I have ever experinced at home. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy setup with Xfinity. Just give them serial number and mac address and your good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had absolutely no connectivity issues since we’ve made the swap. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and install. Small size so it doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and great price. Replaced the one given to me by Xfinity and this works much better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and internet speed is incredible. It was just what I was looking for. Staff was great with helping me pick out the right modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris never fails to deliver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris never fails to deliver. Highly recommend if the speeds meet your service level.

    I would recommend this to a friend