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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older modem with this one. It was suggested by my internet provider and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy modem to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a previous surfboard modem with a newer one because the older one stopped working. Increased speed with the new one. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wireless modem is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was long overdue. It is faster than the modem provided by the cable company and is already saving my time and money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with cable mediacom. It works very well! No problems and this cable company isn't great and it still works! No problems at all!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem a great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, it works with Comcast and that’s a great deal. I’d rather purchase a modem than leasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased because I did not want to pay a monthly fee for modem to my internet provider. I have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy and I haven't had any problems yet, everything has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to configure right outta the box, great led diagnostics and has been working great for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Setup, Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup with Cox, works great. Replaced a very much older modem, no more connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Magic internet box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug it into the wall and it sucks the internet out of thin air into my condo. Who knows where the wizards live that make this possible?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and stable DOCSIS 3.0 modem. Haven't had to reboot it since installing it. Setup with Cox Broadband.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wanting to rent a modem from my provider I purchased this little guy and hooked it right up. A quick call to the ISP and was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great if youre renting from your isp you might as well get this and a router and save money in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't my first choice when I went to purchase a modem but went with this one because it was on the shelf. So far I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modern.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the router to replace the rental at comcast,and I am not disappointed. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very small but works great. We have it on our pantry and you can barely see it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It worked great out of the box with Xfinity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to setup! One call to Xfinity to register it with them, and BOOM! I am on the web.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent product, easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has performed as expected. The install was easy and straight forward. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the kids doing home schooling this came in handy with everyone having to be on a computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem and this works great and most importantly was an easy set up! I just called comcast and it worked out fine.

    I would recommend this to a friend