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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers great speeds and stability. Fairly easy to understand and set up but xfinity made setting up a bit difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had nothing but problems with our internet service so this was recommended to help with our issue. We’ve been quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my older Motorola modem. Great buy if your cable company can support the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router to replace old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup. Creating username and passwords were great for those looking to use alpha and characters in passwords

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coming back to Comcast. Previous had good experience with Arris (Motorola) modems in the past. Was an easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working better than my old Motorolla

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a simple router. Wish it had more ports but I connected the device to another device so I could hard-wire several rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a proven reliable modem that allows you upgrade to gigabit speeds via your cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and very easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to set up, i can stream on multiple devices with out any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was rebooting the one that came from TWC weekly but this one maintains higher speeds longer. Now once a month just as a maintenance thing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Simple Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something reliable that will just work with no hassle this is the one. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. Comcast made me upgrade. Wasn't happy about it, so i bought the cheapest one, I do get more speed, so I got that going for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent modem for the price I paid. Hopefully I wouldn’t need to upgrade for the next 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Performance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was relatively easy. Does it’s job. Value is there

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Going online!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works! Third one on different houses! Reliable, and works!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it was easy for my teen son to set up for our house. No problems after using it for half a year. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a older version and really like it. Wish I would have bought this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem free

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooking up was dead simple. Always better to separate modem and router/wifi, and have not given the modem much thought at all since installing. Which is a good thing. Have not noticed any stability problems yet. Typically have an xbox going, streaming tv on at least 2 screens, videoconferencing, along with all the regular wifi products without any issues. I don't have high internet speeds, so it's handling high traffic just fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well with Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost plug and play - but you do have to call Cox and provide them some basic information from the modem so they can activate it on their network after you connect it to their cable. It is a pretty basic modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, saves me money every month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to save money on my xfinity account. I have not been disappointed it might even work better than the one I had to rent.

    I would recommend this to a friend