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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast Modem. I was have had others in the past and this one blows them away in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the ISP rented modem to this device to save money and was happy to see that the performance is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced and very easy to install. Also compatible with most major high speed cable internet providers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. It seems to function as it was advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace my old one. Works great with my xfinity service. Easy set up, make sure you call Comcast with modem info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to break free from service provider's mon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better option when used with wifi mesh. Provides enough for me to do everything I need. I do not do gaming therefore cant comment from gaming prospective. This allowed me to cancel my monthly fees paid to my internet provider. Not only start saving money in less than a year, I also get a lot better quality internet comparing to outdated modem wifi combo from provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This modem increases my internet speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 5 year old modem with the one and now I receive the full benefit of my comcast internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement for Cable One modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better performance than Cable One modem w/wireless and does not have wireless to conflict with existing wireless (e.g., GOOGLE WIFI).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Modem features and performance.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to get away from Comcast’s bad equipment. Works great. Have not had a signal disconnect since purchase. No lag either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up. Provides much faster speeds than the rental unit from the cable company. Paid for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Boosted my bandwidth !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem along with the Netgear X6 nighthawk as a complete network-tech overhaul my PS4 upload and download speed have improved 5x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Google Mesh and Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and Google Mesh as same time. Arris is compatible with Xfinity. Have had zero issues streaming since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity upgraded my speed but my old modem was not able to handle the speed. This did the trick and my internet now is lightning speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had had an issue. Never will I suspect. If you ever have to turn it off, this turns on and bounces back quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem for the 300 speeds from Cox has been working great. Getting a little over 300

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much Faster

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so much faster than the cable company modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent way to stop renting a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this modem for about 2 months now, and have had zero problems. I’m very happy with the performance of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, ISP $ Saving Alternative

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed dont waste your money paying providers to rent a box buy your own!. Amazing Deal

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent 32 channel modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our speed doubled after changing to this 32 channel modem. If you have 50 MBPS speed or greater, you need better than an 8 channel modem.

    I would recommend this to a friend