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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This works great for our house!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White. This works great for our house!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a tech in the broadband isp industry, I have never had an issue with these modems which is why I went with it as my personal equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how easy the setup was on this modem. I plugged it in and it did it’s thing. I was done in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I have purchased more than one of them and am completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Arris Surfboard 32 X 2 modem, fast delivery . Easy installation for my Comcast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & reliable. But not recommended for >600Mbps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic modem. It is very fast and very reliable. However, I now have Gigabit service from my ISP and the fastest download speeds (using Speedtest CLI) I have been able to achieve are about 725Mbps. With that said, even the ARRIS website and other reviews only recommend this modem for internet service plans up to 600Mbps (even though the box says up to 1.4Gbps download speeds).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the one provided by my internet provider. I didn’t know what I was missing out on!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    No 5G

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were attempting to update our home system by leaving the network company (Spectrum). Now I was told that we have 5G capability but can not get it on this modem. We have had it less than a year and works good just wish our design would have included 5G. We did not know the difference but had a representative come to our home to design full system for us. I looked at the 5G on line and do not wish to spend that much when we already have a working modem. Would like the option of 5G.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to rent modems anymore. Purchasing this modem was cost effective and works better than the one we were renting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best módem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is excellent! The price is right and it provide what they advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lower your internet bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Stop renting from the cable company. Pays for itself in Under a year

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with service provider. Once a new line was run, the signal became strong and uninterrupted. Unit does get warm...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid modem for Xfinity Blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem delivers everything that I hoped for in supporting Comcast's Xfinity Blast for the internet. Could not be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awsome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is cheap reliable and just plain fast. Uses all 24 downstream channels that COX cable provides with great signal strength.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my modem. I've been using this one for a couple of months now and I have no complaints. Much faster than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with xfinity internet with a Netgear Nighthawk and the integration and set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, increased my internet speed from my old xfinity router. Gaming, streaming and downloads are way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like how it should. I have Comcast and 75 Mbps but actually reached between 80-90 Mbps. Might be modem helping getting that extra speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A modem that works with Optimum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a modem that works with Optimum Cable. Hassle free set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend. Good price does it’s job

    I would recommend this to a friend