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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than renting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what you get from cable company and you don’t pay rent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and upgraded my internet speed and my old modem wasn't capable. This one is and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Great speed for my internet connection. Would recommend this product to anybody looking for a great cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended my kids complaining about internet. Should have done it earlier. Have 3 xboxes going and tro roko's always streaming. Best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I haven't had any issues,Works fast & reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking modem. Comcast had no problem to activate. Once it was up, it gave me more than I needed, including gaming and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Own your modem, don't rent it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make your internet faster. You want faster internet, start with the best modem. Own your modem, don't rent it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace my netgear router that was about 6 years old due to a lightning strike. it performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a zoom all in one. The zoom was around 363 mb. My internet speed is 75 dl speed. Now im getting what i pay for from comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this modem, Had an older model and I just upgraded to this. Saw an increase from 100-125MBps to 130-150MBps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like it should!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Didn’t have any issues with it once my internet provider hooked it up to their system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid and Works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it to, but nothing special otherwise. Worth the price. I

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install cable modem. Wish it was black. Connected to nighthawk router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    save money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with spectrum tv.i save ten dollars a month

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a new router at the same time. My internet is now way better than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install it and it seems to be faster than my old one. Happy for it and worth it for what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it needs to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Easy set up Just hooked it up and called my ISP to activate it and good bye modem rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Purchased a nighthawk mesh system as well and have not more dead spots in home or back yard. Working great for me us so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple cable modem. Works great and reliable. Had surfboards for 18 years and as happy with this one as all others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS SURFboard 32x8 Docsis Cable Modem - white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems with setting up. Pays for itself in a few months. Why rent when you can own a better product.

    I would recommend this to a friend