Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10860 reviews
(10,860 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impressed with the overall proformence of this modem. Its fast it's reliable and it will not let you down.
I would recommend this to a friend Rated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It reliably keeps me connected to the internet, I greatly prefer owning my own modem that renting one from the cable company.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this model when my old sb finally quit, after 3 years. Way better than renting from nickel and dime warner, (spectrum).
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well. No complaints so far with this product. Unfortunately, plenty of complaints with our internet provider suddenlink
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to connect and use. Beats paying Comcast for theirs.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
New modem for faster EVERYTHING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem and since upgrading internet speeds, you can really tell the difference now.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this modem to replace the modem we were renting from Comcast it is working perfectly would recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
SIMPLE TO SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a techy individual but I was able to set this up by myself with the instructions provided.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Search no more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and easy to use - The second I have owned
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this works so much better for the whole house/rancher, and when I am outside on laptop. must better speed for gaming
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
works like a champ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable modem works great with Mediacom! No problems after a month, and things are faster than the advertised speeds!
I would recommend this to a friend - Pros mentioned:Speed
Rated 2 out of 5 stars
Not for Online Gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and installed this for Spectrum 100mbps service. My prior Arris SB6141 modem was currently delivering 60mbps (sometimes more) just before I upgraded. Upon activation over the phone, I initially saw only 2mbps testing! Bad. Rebooted modem and eventually got better than 60mbps. However this modem (and many others) use a KNOWN defective Intel Puma 6 chipset which causes poor latency and jitter, making trouble for online gaming. My response times became SLOWER 300ms instead of prior 100ms. Returned the next day for a more expensive Motorola MB7621 arriving soon. See lawsuits over Intel Puma 6 for details. Non-gamers might be okay with inconsistent loading times.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its worked great. I havent had any issues and works way better than the modem from cable company with less disconnects.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Really good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem makes my internet fly! Really good if you don't want to pay for the xfinity modem.
I would recommend this to a friend Rated 5 out of 5 stars
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Optimum network. Best part is I no longer have to pay extra for equipment.
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter and her husband for their new 2k sq ft house and works well.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stable connection, and ease of use. It works well in a large house without a repeater.
I would recommend this to a friend Rated 5 out of 5 stars
Router Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my internet connection rather than rent monthly from Xfinity. Works great with my EERO mesh system.
I would recommend this to a friendRated 5 out of 5 stars
Woks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it connected to my internet service, it has been working well. Certainly an upgrade from my previous modem.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Arris is Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with high speed internet and allows for excellent house coverage!
I would recommend this to a friend









