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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 10,860 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better WIFI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great very easy installation. this improved my WIFI signal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the one I was renting from my cable company. So far it has not disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with Xfinity. Works perfect with my wireless router. Beats paying to rent one for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Arris Surfboard started giving me some trouble, so I decided to switch it out with this one, and all is good again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment that Comcast tried to charge ten dollars a month for was awful. Bought this and everything works great now

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great and Easy Install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Comcast provided modem. Works as expected and no issue in just about 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer to unwrap it than it took to set up and I did not have to call my services provider to sync the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade to my Arris SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade my older Arris SB6141 to be able to accommodate higher speeds as an option. Works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has to be the best modem I’ve ever owned! I love how it let me get all the speed of my 200mb internet plan

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works better than any rental router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for over a year. No problems. Super fast. I’ve had to restart it once. Over 200mbs consistently

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have no complaints gets the job done and works well enough for our house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I will recommend to everyone, it works great. No issues, no rebooting so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to increase the speed of my internet and it did just that! Plus it gave me the benefit of owning my own equipment rather than paying the fee of renting one through my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my entire computer system and this modem has worked perfectly with all the other components of my system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this modem and a decent ISP plan, I met and exceeded listed internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect Modem - Finally got my posted speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My comcast posted speed was 200 mbps, but I could never reach that speed. After buying my speeds are constantly at 240 mbps!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Save Money Replace WOW Modem with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good..See no difference with replacing the WOW modem with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Comcast blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had upgraded to Comcast blast, so this was needed. Super fast speeds with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem for high speed internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliable modem that supports hight speed internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smart Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem reached end of life and was very slow. This one is supported by my provider and is very fast.

    I would recommend this to a friend