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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $10 a month by not renting the Comcast junk modem and picked up tremendous speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product that works well and the internet is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse modem. Pair it with a mesh network for ultimate home wifi coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been working great. Last one got hit by lightning. Mediacom was terrible on activating it but what else is new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with mediacom 100 mps. No regerts. I recommend if you are looking for a decent cable modem for around $100.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought the 2 in 1 modem. I ended up buying this with a external router setup. Now my Xbox connects with zero lag

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not expensive and works so good. We were renting one from spectrum and we're glad we bought our own.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded from Cox modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my cox modem. Much faster internet now, easy replacement with a quick call to Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with High speed connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other modems with my cox cable (300 MBPS) connection, the Arris - SURFboard 6190 is the fastest of hem all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem screams and if future proof with all the downstream channels. Can't wait for gigabit service to be available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older version of the same modem. the old one lasted 8 years this one seems to be more stable and faster. works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Psycho fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Really fast. Combined with my google WiFi system and my house is drowning in speedy WiFi. Good stuff my dude!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. I have comcast and pay for 150meg and that is what I get with this modem. Highly recommend this equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those wanting to change modem this is the easiest and best way to go. Super fast and on sale, what else do want?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Equipment update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment update. Even though the modem has increased speed, Exfinity has not increased speed. Still a good setup..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for several weeks now. Reliable and hasn't needed a reboot yet. My only compliant is that the lights are so bright at night it's become a night light that is not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem for Comcast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online on bestbuy.com. Picked up at the store within the hour. I could've ordered from Amazon but dont want to risk damaged delivery and returns, so this time I opted for same day store pickup at my Best Buy local store. Got it out of box, connected and plugged it in. Called Comcast suuport to activate new device and was up and running. No problems so far, connections consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint of this modem is the bright blue lights that it emits, which makes it problematic in a bedroom. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up in minutes and ready to go Comparable with Cox and 1 call is all to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Replaced my cable providers modem that I was paying monthly for.

    I would recommend this to a friend