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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Doing a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to rent a modem any longer and wanted one with the best performance. I found the right one. I am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gotta have it for the computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good so far, I was told to get this one since I have a new provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esy to set up, just called my cable company, read the numbers off and it was online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good looking and good working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for me. Reliable. And eat to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New benchmark!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have my media demands met surprisingly fast! Movies, music and tv shows to stream and not skip a beat with this modem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my modem. I have been happy with the modem and things seem to be running better and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Made the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't noticed how out of date router was - this upgrade made all the difference to my granddaughter's tablet experience

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very fast. In case of Cox, no registration was needed. I had it up and running in under 5 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works fine, reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, no problem in the first month so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to use. highly recommend. Great coverage within the house and am very pleased with the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Simple to set up. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    running well for almost 3 years, love it, never had a problem-great connection!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Minimal setup required, just plug it in and call the internet provider to update the Mac address.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does the job it needs and I says me a monthly charge from Comcast because now I don't have to rent a modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, if you have gigablast or plan to get. This is what you would need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace the model before and I did see a difference right away. If your looking grab this unit you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install gives full ability to settings. Has worked for me. Not had to reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Arris and they are very good, better than leasing Comcast's modem. works great with netgear's router AC5300.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Internet Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems installing and activating this modem with Timewarner cable. My friend recommended this one i liked it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to install and comes with everything you need.

    I would recommend this to a friend