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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 10,860 reviews
  • Rated 5 out of 5 stars

    Good modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box to xfinity internet. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It woks well. This modem was a replacement item and based on other reviews, felt it to be a good overall product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Its working great.No signal drops.Better value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for small homes/apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3 bedroom with 16 devices connected to it and have no issues streaming or gaming even with others on it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem with faster processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been some time since I installed the last modem and needed faster speed for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than the cable company's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get away from the cable companies. Appears to work much better and we are saving on the cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Fast Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, no setup required, just plug it in and call cable company to authorize the new model

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard 32x 8 Doosis 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great. fastvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjvjv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem for internet upgrade. This one has performed well. Nice, competitive price too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new modem, the BestBuy associate help us ,recommending this one, it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because I was tired of the mediocre modems from my isp. So far this modem has not let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! Pair it with a good router and you’ll be all set!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Decent modem for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not docsis 3.1 but a good compromise until more widespread adoption the 3.1 protocol. Runs hot So do allow For Ventilation to achieve full MTBF.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear modem/wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product (Nodem/wifi)was what I needed and has performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for replacing rental fees from Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and have had it two weeks now with no issues at all. I have a 30mbs connection that runs flawlessly now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Comcast, (you have to call them to log the modem with them). Great speeds and just enough connections.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one at my house and is great and now I bought another one for my shop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved my internet speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my old set up I was only getting 17-21 mbps with this I’m getting my full 100mbps. Life couldn’t be sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works very well with my computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate I purchased this from was very knowledgeable. Very well worth the money I paid - works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast-Fast-Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding modem! Super fast speeds compared to my old surfboard from only a few years ago. Well worth the money!

    I would recommend this to a friend