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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in my old comcast modem for this with no regrets. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    consistent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 2 year old router kept dropping internet signal, I was ready to try something new. I am pleased with the consistency of this modem and happy to have the new product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my net gear modem that was shot. I like it so far but wish they made these models in black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently quit leasing my modem from Xfinity I purchased this one. It was really easy to set up and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up. Works great with wireless system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Very easy to use. Totally works for the reason I bought it for. Yay!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do everything you'd want it to do. Not sure all that it should do other than Modulation-Demodulation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem for the 200mbps speed. It handles the speed with no problem and has given my network a big boost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing the Internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to home internet set up. It is compatible with Spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well as expected. Allows you to add a WiFi system for better coverage and maintains speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides great support for our electronics

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is small and works great! Provides great support to our home electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WE love this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love it and so much better than modem provided by our service provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is everything I hoped it would be. It allows me to get the most speed from my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped out cable company anaqueted equipment and doubled speeds. Not sure why I didnt do this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    can't go wrong with surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem. Docsis 3.1 capable. easily privides the download speeds i need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good, reliable modem that delivered fast upload & download speeds, that didn't break the bank! This is it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Momsadvice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value. Working like a charm! Our speeds have improved dramatically.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved our problem, works well, we would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the home instead of using the cable company’s modem for a monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for SPEEDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32X8 perfect modem with good speeds till 1.4ghz. Better to have more ethernet ports

    I would recommend this to a friend