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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to pay comcast rentals fee anymore. Working great so far been using it for 7 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works wonderful. This is the first time I got this and it is really very good modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and keeps stable speeds. Cheaper than having a Comcast modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. We stream a lot of movies and sporting events effortlessly with no buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest modem I have ever had. Pricey, but I don't see myself having to purchase another one in a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is awesome the unit is neat and clean. Better then what the cable companies. I totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem work very good it is very fast and I have not had a problem with it for the two weeks I have had it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Purchase of Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the modem and the sales person was great too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get what you pay for from internet provider. Plus you will save money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this and he has no complaints about it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty Good I Guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about modems but it seems to work great. Geek Squad installed it for us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest Modem Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. I have 200 MBPS internet and this thing can fly. Would handle faster if I wanted to upgrade too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Huge improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was going out and I decided to give this one a try. Night and day difference. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good modem and keeps the speeds constant.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. Processes speeds easily past 300 Mbps. Haven’t had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech that you set up and never have to worry about again. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Right price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for the price. No problems whatsoever

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had about a month but I have no complaints so far. Works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Issues since installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Surfboard with this new one when lightning blew old the other one. No Issues since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best modem ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup plug and play no more Comcast rental and it lm proved my WiFi through my router couldn't be happier

    I would recommend this to a friend