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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 10,860 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a modem for use with our cable connection. This did the trick for a good price. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of Comcast customer I can say this modem is faster than any other I try before No problems , very fast activation

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great modem for the price . The modem doesn't lose it's connection. It doesn't have low speeds like other brands do

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for connecting internet cable. Steong enough for good signal throughout all house. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Comcast modem with this. Easy to follow directions. Called Comcast to reset so this equipment worked!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than the one my cable company was leasing me. “Wow”

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with CoX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds are a little faster then what I actually pay for and there has been no dropped connections in a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to and is very reliable! I bought this to replace a Motorola surfboard and so far it's paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy modem saved me money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying Cox cable provider so much money in monthly fees, so one way to cut back was to install my own modem. The installation was supper easy and I'm saving $10.00 every month. I also canceled my wired phone service ( I need it for my fax machine) and purchased Ooma telephone service, I saved another $20.00 from Cox, and free unlimited calls to Mexico.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Stop renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product pays for itself in less than a year. I was paying $10.00 a month plus $5.00 for extender.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the router I bought. No issues and easy to set up. Highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good cable modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cable modem recommended by Comcast for their broadband service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does everything that I need it to do with the area of house that I have. Very pleased with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good for Xfinity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy modem instead of paying the $10 per month fee. This works well and no problems so far. Easy to set up with Xfinity. Not wireless so you will need own wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, works as advertised. But definitely more than what an average person needs in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Does as advertised. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and working great for our home internet and cable television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, totally worth every dollar. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worth the money! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade in speed from my old 8 band modem. Best to combine with a mesh network for ultimate performance.

    I would recommend this to a friend