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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade and this modem did not disappoint! Download and Upload speeds are noticeably faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for wifi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues whatsoever. Wifi never drops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My plan is for 75 mbps, and I get a solid 85-90 when using this modem, Excellent performance, well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. I didn't want wifi combined into the wifi system. It does the job, It hasn't insomuch as hiccuped.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does exactly what you want it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to set up and, with the help of people at the cable company, use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No brainer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats paying to use someone else's equipment and this is better unit. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this instead of renting one from Comcast and it works great with no problems and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps hold down cable bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts cable bill by $10 every month. Pays for itself in less than a year. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem as a replacement - easy to install, really improved our internet connection!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done quickly. Needed a new one because the old one was no longer comparable with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast upgraded my internet speed and I needed to upgrade my modem and this one was great for 150mbps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works as expected and was a good value. Much faster than our previous one. Time to upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem. Works great! No problems. Set up was super easy! A step up from sb6141!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. I'm getting max download speeds for my internet package.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem to purchase when considering owning instead of renting one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are streaming a lot and playing online games this is a great modem. No issues for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it worked great, but ended up switching to cable provider modem for unlimited data

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem in order to stop paying for a rental one. Definitely faster than the xfinity one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but ended up not needing it. just needed a new router instead.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great modem. I experienced a much needed boost in performance on my existing broadband internet

    I would recommend this to a friend