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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 10,860 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup. Called my ISP and was up and running in minutes. No more monthly leases from my ISP!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast connection, stable device. Have not had to reboot it much and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great modem. I'm getting all 75mpbs and more. It does get warm but proper ventilation and your are good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Comcast rental modem with this. Saves $10 per month on the bill. Faster than the rental router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem was recommended by the Internet provider.The modem works well and without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has quick download and upload speeds. Stable connection. Bought it to go along with Xfinity subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dropped Xfinity Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were tired of the high price of cable and its unreliability. This was a great way to dump cable and control our own wifi. Pretty easy set up and will pay for itself in one month!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up! It seems to work great so far, and we're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem and I have had it for over a year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem and I have had it for over a year. I have had no problem with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plug and play, easy to set up. I fried my modem and was back online in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Item Worth Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was great. Exactly like the description said it was going to be. Definitely worth purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying $10/month plus tax and fees and purchased the ARRIS - SURFboard DOCSIS 3.0 Cable Modem... It works better than the box provided by the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year and it's been a better modem than most I've had before. Still has it's quirks from time to time as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very simple piece of equipment to set up. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS - SURFboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard good product easy to install and worked as should

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Way better than leasing from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Can use multiple devices now with no slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Blue Shirt Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked as advertised. The real story is that the employee who advised me on my purchase was a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old modem with this one and Internet at home has been flawless. My last one lasted 3 years so I'm definitely saving money over the monthly rental from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compact and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router. Very simple and not too bulky. With it I am getting faster speeds than advertised

    I would recommend this to a friend