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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 10,860 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. No problems with set up. Finally able to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service with Cableone was very unstable. I had to restart their modem almost daily. I exchanged modems multiple times. I could NEVER rely on internet service. I finally decided to buy my own modem on the word of a Best Buy salesman and got an extender to help. After a couple months, I have not had a single issue. Cableone always gave me excuses and reasons why I should keep their modem. THIS modem has solved ALL of my problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris sb6190

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great. Only thing is my isp keeps putting them trying to make me tent theirs instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described right out of the box. Easy setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet connection is iffy at best but upgraded to this because my old one was no longer supported and internet connection is much better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my gigs last internet speed. Does it’s job well. Never had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fast great price and has everything you need for your home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing what it's applause to do it doesn't really die on me if you need something reliable this is it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast, but the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem so I figured I would buy one better than what I had, and I gained about 50mbps download speed so not too bad just from upgrading my modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just do yourself a favor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an ISP and you are still paying a modem rental fee you are living in the year 2000. You can easily save yourself at least 10 dollars a month regardless if you have optimum or frontier or verizon just by purchasing your own modem which you can use with any company if you decide to switch in the future. If your internet service provider claims you cannot use your own modem I can assure you that they are just flat out lying. If you have a home phone service, this unit won't do for you as you need a modem that has a phone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product We liked the price and size and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked right out of the box. Easy to change the password and login names

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than spectrums!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me faster speeds even though the supplied ISP cable modem was docis 3.1.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cheaper to buy than to Rent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect - Plugged it and haven't had a problem with lock up since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem that meets all my household demanding needs. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for an xfinity modem/router. Works as advertised and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from old router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a lot faster then the normal router that any other internet service provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! Best router I’ve ever had. What a difference it has made in my service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    cable modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this instead of using comcast modem. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small design great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than paying my cable monthly for a modem. Does a great job, good design and easy to hook up

    I would recommend this to a friend