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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 10,860 reviews
  • Rated 5 out of 5 stars

    I don’t write reviews normally....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but this modem is flawless. Ive had it a few weeks now and have not had one issue with it dropping a connection or needing to reboot. I had a Motorola modem from my internet provider and it was at least a once a day occurrence having to reset. I.thought I got a great deal before, but now that I confirmed that this product works, I would highly recommend this to anyone who is on the fence about it (especially if it’s on sale!)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Realy fast streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my old modem.Really like this item. Will tell all my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set-up ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is saving a monthly fee and is twice as good as what I was renting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem in order to receive the internet fro Xfinity. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and extremely easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and extremely easy to install. works 7/24 with no hick-ups

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from another surfboard modem needed and upgrade with upgraded speed. No dropped signals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable connection at a reasonable price. Easy to connect and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has been performing well and good for over 1 year now. Have to make a few reboot and ISP reset, but overall performance is consistent and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy install and met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem met my expectations and works well with the Google Wifi system I bought at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out the order final Xfinity 2 in 1 modem router and got better MBs with an old router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better performance and much faster than the stock modem from the local cable company. 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying for my modem. Got this one. Works better than the one I was renting from the cable co.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat this for the price and value. Does what you want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect modem if you have Spectrum and have multiple devices in use at your house!! AAA+++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Tired of renting a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of spending $20 a month renting a modem from the cable company. This modem has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neeeded a modem for my internet because I didn't want to pay that monthly Comcast fee.. this was a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced same model, aging modem. Performs as expected, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Uninterrupted service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is giving very good service, very reliable and uninterrupted service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubled the speed of my Internet, and download speeds as well!

    I would recommend this to a friend