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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the router/modem from our internet provider. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set-up, my phones and other technology pieces all handle this modem much better and faster!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with Comcast internet. Upgraded modem. Helped, but Comcast still has issues. Product is good!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compact & useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stopped renting a modem from the cable company and bought our own. No problems to date.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No need for extra cable company charge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works properly. Saves me money from cable companies

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was highly recommended to me by the clerk. It was a good selection for me. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Very simple to use there’s been no issues with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as far as I can tell. Turned on without problem after speaking to a comcast tech. Which can take all day to get a hold of one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an earlier model due to increasing my internet speed with Comcast. Works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    These is great for the money. I would recommend it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is great for the money. I would recommend it to anyone:)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great step up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my other ARRIS with this next step up model. Things are moving better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've stopped renting years ago - works great, easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem. Works as it should. These age like fine wine!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem! Works great for our home and I LOVE not paying a company to rent a modem!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for years for myself and customers. Very reliable devices. Wish all technology was as stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Plugged it in and followed Simple directions. I am happy to have internet back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Receiving more stable signal then old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually get netgear modems but this time went with this one. It has performed great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Preforms well and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking functional product. Easy setup and activation after registering with Spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is reliable and can handle my 600mbps download speed while my old one couldn't

    I would recommend this to a friend