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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for the provider we have, we are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Hook up is extremely easy and works very fast and consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is a FANTASTIC product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a FANTASTIC product, our internet is much faster a d saves us money each month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good worked great is easy to use never had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been one of the best modems I have had. way better than the Cisco modem that it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boost we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just perfect to do what we needed. And very compatible with our cable service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem died after about 4 years, so I bought the same model. Working great so far..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem does its job in a manner that one would expect. I can ask no more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but didnt notice a difference between this and the 6148 model i have with comcast blast pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, bought it instead of renting one from the cable company, much better quality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very good. Very fast. My con is that internet seems to disconnect and connect very often. It wouldn't happen with older cheaper modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    #1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and super easy to set up. Haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys, get the internet speed you are paying for, upgrade your router. I’m so happy with ARRIS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced or dual modem and router with this and the link system! works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creat for my Hikes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for hiking and being able to listen to your music via your headphones hands-free. It's a little difficult to get your phone in, if your phone has a case on it. It takes a little nudging. And if you have an iPhone 7Plus it's difficult to press the home button through the plastic, this doesn't really work. If that doesn't bother you, I would very much recommend this product just for your average every day hiking fanny pack.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would recommend. It was helpful and made a difference

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    just what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't want to rent from cable company so when I found this model I bought it an it works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It did everything it is supposed to and more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for rent, when you canown for cheaper? Have it for 2 years now and no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Good value I have 3 of these currently

    I would recommend this to a friend