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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's blazing fast modem keeps up with my one gig service. Excellent upload and download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that pairs well with my AirPort Extreme. My internet is fast and never slows.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great with xFinity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my xFinity and haven't seen any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful & strong! We now have the best internet speed od anybody around us!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Must have item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had company, the fun with Arris was worth the money spent. It cost less than going out on the town. Still learning all the features, but loving it to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what it is suppose to do. We’ve had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than Comcast rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sense in paying Comcast to rent mediocre equipment - this was really easy to set up. Solid.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than the rented one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than the box we rented from our local isp. Glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality cable modem faster downloads for games & movies

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable and easy to set up. Replaced my 5 year old modem and what a difference. Great reliability

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the free modem from spectrum with this modem. Works great! Fast and no drop outs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to replace an old Xfinity router. It really made a difference in overall speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to not have to pay the cable company for the use of theirs & easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hookup and easily handles 19 connected devices without a hiccup. Expensive but bought on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as well as any name brand!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was cheaper than the name brand version and works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price! Works well with the Linksys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Mediacom. Easy setup. Just needed to plug in and call Mediacom. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and works perfectly. Better to get a modem and wireless access point separately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well also got eoro system with best buy installation

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this saved money from my internet charges. Also increased the speed connection.

    I would recommend this to a friend