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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised brought my speeds up to 300 down which is what i pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Husband bought it as I have had internet issues but no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than the one from the cable company and is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain price/superior performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the price fool you !! There's no reason to spend more than $80 on a modem. The staff at Best Buy suggested this modem, and the eero 3 pack system and our wifi has never been better, and all the cable company's equipment has been returned !!! You will not be disappointed !!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will recommend makes my service fast very good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completed my upgrade like i never imagined. Great results for a small price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast, silent, runs cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problem-free ownership for about 5 weeks now. The modem has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great, but directions were not helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it figured out how to wire it up and combine with the router, it works great. Curbside pick up was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hard owrker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern working hard everyday to keep up with my provider speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to change my modem since Comcast made a change without making any announcement, and I found this one. For now connection is OK and the modem is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so that I could upgrade my internet speed to 300 mb/s. Love the extra speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard that this is a great system. I ended up returning because it was more than I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem looks good and delivers great speed. Had no issues when installing it too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price, easy to set up and works great with my Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Eliminate Cable Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our cable company modem. Unit will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out internet speed has been so much better than the cable company we were using before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to figure out what i actually needed. Had no problems setting it up. Worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    We are extremely happy with this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As new cord cutters, we are extremely satisfied with this modem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The bright blue lights on front are annoying. It is fast, not sure if it's faster than others with these specs, but seems to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product. Fast, reliable connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and consistent connection. Definitely recommend to take advantage of cable modem speed.

    I would recommend this to a friend