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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stopped paying my Cable Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped paying my cable company 10 bucks a month. Speed increase from 120mbps to over 200mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with Comcast /xfinity. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Easy to install. A++

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was straightforward. Had a couple issues with my router not supplying the correct DNS server entries but I don't think it was because of the modem change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & sync with app was easy. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Get away from cable fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment insted of paying 5-10 dollars a month to rent a modem from your cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This met all my expectations and more. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    replaced old surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems fine. speed improved over our older surfboard. download speed is great, upload is still a bit slow.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works soooo much better than the modem I got from my internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is an excellent product, I would buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this modem now for a month and have not experienced any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use and easy to setup with wider range of coverage

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! It was a really good price compared to the older technology too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this for cox cable service . This is much better than renting one as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all it needs to do. Works as advertised. No buffering. No drops

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely improved my speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and with the new router my speeds are around 118 while paying for 100

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it's intended to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review. Speeds will always be determined by provider and traffic but works well and smaller package. LED's are very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy! The only downside is having to call your service provider to finish set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Cox internet. If you have th choice... go for the 32 channel modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fasttttt.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and ready for surfing nicely now i surf real easyyyyyyyy

    I would recommend this to a friend