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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have upgraded and get rid of the one Spectrum let me use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Surfboard 32x8 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard 32x8 Modem works better than expected.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for home. Not issue thus far with little lag or drops.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Working Wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Charter tech came to figure out why our internet speed was so slow he said we needed to replace our old modem. We did and now have great streaming speeds. This modem was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest modem on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched modems for 6 hours and found that this was by far the best! And it hasn't disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has not had any drops in connection and maintains very fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice brand. Great fastest router compare to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a disc. You run the program then insert the USB. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this instead of the one offered by my internet company. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wire modem.so we back it and buy wireless modem.i always like to buy product from best buy because excellent quality and services .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great with my netgear orbi! Over 100 mbps all over the house!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gotta love a new modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old modem to this Surfboard modem. My internet speeds are so much faster now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy and save!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've got one years ago. Honestly it paid for itself in a year. I was tired of paying rental fee's to my local ISP's and figure it was time to change that. Bought this Arris modem, called Cablevision Customer Service and told them I wanted to activate my new modem. Saves me $10 each month.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cheaper than renting from the cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by my cable guy my son to get one of these instead of the ones that were supplied

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect product for me and it's intended use. Very happy. Great job by salesman also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It worked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, Fast and reliable signals throughout my 2 level home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works flawlessly, it is definitely everything I had hoped it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an outdated modem. This thing offers much faster speeds. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. No problems. Used Spectum app to set up modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped replace one from the company in use for internet. Works great!

    I would recommend this to a friend