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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 10,860 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know what to say once the non techs at comcast get done asking why aren't you using their modem and actually activate this thing no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for 1500 sq ft home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it works great and no interruption of service throughtout.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Eliminated modem as a culprit in download speeds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed as promised. Next piece up...the router...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Docsis 3.0 modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will suffice for years to come. With a maximum connection speed of 1.4 gigabits per second, this modem is Future Ready. As at the beginning of 2017, the average DOCSIS cable speed is 75 megabits per second. Just imagine how much data speeds will increase over time. Purchasing this modem is the most cost-effective option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great speed - easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with comcast. One drawback from a similar modem I replaced, you can no longer configure the modem to suppress all the bright flashing lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cable modem I've used, I had it installed and the whole network up and running in 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's suppose to and have had no problems. At $100 this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Been working great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for me. No complaints thus far — connected through Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router and modem combination.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this combination tower a few weeks ago and it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    industry standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid workhorse.. replacing an earlier model for speed purposes/ very happy wit increase/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xfinity Blast. Don't pay Comcast a monthly fee for their equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with xfinity and fast speeds. No more paying monthly for equipment from xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from your provider! Silent but deadly!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    On a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s affordable and works great. Don’t rent one from the service providers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I upgraded. Great item and well priced. And nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works great over all I'm happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my network gear and what a difference with this router. Great with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Installed and almost doubled my internet speed versus my old one.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    As good as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it suppose to and hardly get any lag on the movies and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did what is supposed to do. Most of the set up is easy, but call your internet provider after you install to refresh and update your modem.

    I would recommend this to a friend